Behavioral science can facilitate operational efficiency and effectiveness by prioritizing people and experiences.
Behavioral science offers us the tools to create a tangible, positive impact on the lives of customers, partners and employees. Using informed principles of design, we can build operations that put people first.
We helped a top insurer design and launch a nudge unit, tailored to their organizational culture and strategic priorities.
Behavioral science is growing quickly as a field. But there's always the question about how it can be practically applied within an organization. In this article, a behavioral scientist explores the world of tech products to understand where the subject can add value and how it can be used most effectively.
Multitasking, once perceived as an elusive virtue, has been shown to adversely impact brain regions responsible for higher cognitive abilities.
Computers might win at chess, but humans can win at work even after automation increases exponentially. Using job design, we can craft jobs that are more skilled and motivating, making the future of work less robotic and more human.
See how we're channelling scientific insights into creating effective knowledge management strategies, smoother service design and delivery, and smarter product design.
Take on a multi-user perspective (customer, staff & business) to uncover, document and reimagine the steps that go on behind the scenes to allow your employees to drive customer satisfaction with each interaction
Create knowledge sharing and consumption strategies that are aligned with insights about how and why humans engage in these behaviors which drive huge productivity and efficiency benefits for organizations
Apply evidence-based empathy to reimagine organizations in a more human way, building the insights of behavioral science into systems, processes and products to achieve better outcomes
If you'd like to explore how behavioral science can be used in your organization, why not send us a collaboration request?
