We’re in the business of humanizing business, putting people and their experiences front and center. Behavioral science offers tools to generate the best outcomes possible for customers, partners and employees alike, improving internal processes to ultimately boost customer satisfaction.
The way we design our home and workplace says a lot more than we think it does. And sometimes, it doesn't exactly say what we want it to.
Behavioral science is growing quickly as a field. But there's always the question about how it can be practically applied within an organization. In this article, a behavioral scientist explores the world of tech products to understand where the subject can add value and how it can be used most effectively.
Multitasking, once perceived as an elusive virtue, has been shown to adversely impact brain regions responsible for higher cognitive abilities.
Computers might win at chess, but humans can win at work even after automation increases exponentially. Using job design, we can craft jobs that are more skilled and motivating, making the future of work less robotic and more human.
See how we're channelling scientific insights into creating effective knowledge management strategies, smoother service design and delivery, and smarter product design.
Take on a multi-user perspective (customer, staff & business) to uncover, document and reimagine the steps that go on behind the scenes to allow your employees to drive customer satisfaction with each interaction
Create knowledge sharing and consumption strategies that are aligned with insights about how and why humans engage in these behaviors which drive huge productivity and efficiency benefits for organizations
Apply evidence-based empathy to reimagine organizations in a more human way, building the insights of behavioral science into systems, processes and products to achieve better outcomes
If you'd like to explore how behavioral science can be used in your organization, why not send us a collaboration request?
