forest road

A Guide to Career Paths in Behavioral Science

read time - icon

0 min read

Jul 23, 2021

When people ask me how I ended up working as a behavioral scientist in a tech company, I always say it was pure luck: when I was doing my Masters in Behavioral Science, not too many people knew about the subject and even fewer were offering jobs in this specialization. In my case, my company just happened to be looking for a behavioral scientist, and I was in the right place at the right time.

But things have changed over the last few years. With more and more people actively taking up behavioral science, there’s much more demand from both the public and private sectors, and graduates now have a number of different career paths to choose from.

The behavioral scientist in me is nudging me to add that having a multitude of options could also mean a paradox of choice for students. Still, it’s reassuring to know that this subject, which literally burst on the scene only a few years ago, has gained acceptance around the world, and students brave enough to study it now have a career to look forward to.

About the Author

Preeti-Kotamarthi's portrait

Preeti Kotamarthi

Staff Writer · Behavioral Science and User Research at Swiggy

Preeti Kotamarthi has built and led Behavioral Science teams at two of the largest tech companies in Southeast Asia and India. She established the Behavioral Science practice at Grab, helping product and design teams understand customer behavior to create better user experiences. Currently, she heads Behavioral Science and User Research at Swiggy, where she continues to blend data, design, and human insights—drawing inspiration from spending a lot of time with Indian consumers. With a Masters in Behavioral Science from the London School of Economics and an MBA in Marketing from FMS Delhi, Preeti brings over 12 years of experience in consumer products, from co-founding a rural startup in India to shaping behavioral design in tech. Her passion lies in making behavioral science a core part of the product development process. When she’s not uncovering human insights at work, she’s likely busy applying behavioral lessons on her two-year-old.

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Read Next

man facing a cork board filled with paper
Insight

TDL Perspectives: Becoming A Behavioral Scientist

How does one break into the field of applied behavioral science? This perspective piece explains what applied behavioral scientists actually do on a daily basis among other discussion points related to entering the industry.

Notes illustration

Eager to learn about how behavioral science can help your organization?