George Lowenstein

Thinker
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Emotions and Economics

Intro

George Loewenstein is a pioneer and founder of behavioral economics. He was one of the first to blend together the disciplines of psychology and economics and continues to be a leader in the field today. He has great insight into the nuances between our psyche and the decisions we make, which has allowed him to discover many of the cognitive biases that we discuss on our website. In particular, Loewenstein’s goal was to bring emotions back into the realm of economic theory, in order to understand their significant role in shaping human behavior.1 By taking human emotions into account, he strives to better understand the way that humans actually behave rather than rely solely on economic models. As a result of Loewenstein’s idiosyncratic views on the interdependence of psychology and economics, the field of behavioral economics continues to grow and enable us to adjust economic theories and models to become better predictors of imperfect human behavior.

George Loewenstein is the author of over 200 journal articles and various books. He is perhaps mostly recognized as the co-author of a 1989 paper Anomalies: Intertemporal Choice, which describes present-based biases. His work is often also related to discussions in affective forecasting, which examines how people predict their future emotional states.2 These ground-breaking insights deviate from rational economic models that fail to take into account human biases when making predictions.

Loewenstein is an economist, a neuroeconomist, a psychologist, an author, and an educator. He is a founder of multiple fields because he is unafraid to deviate from the norm. His curiosity into how mysterious emotions impact money and life-decisions has allowed an entire field to be created, one which he believes is only beginning to scratch the surface on how psychology and economics intersect.1 We owe much of the work that we do here, at The Decision Lab, to Loewenstein, who teaches us that we should not be afraid to step outside the box.

Curiosity is inherently dynamic and propulsive, not sedentary and passive. Most traditional instruction depends on the latter state and seeks to control the former. This is true, especially of the interrupting student or precocious child who wanders about, ignoring the lesson while remaining intent on some mission of his or her own.3

About the Authors

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Dan Pilat

Dan is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. Dan has a background in organizational decision making, with a BComm in Decision & Information Systems from McGill University. He has worked on enterprise-level behavioral architecture at TD Securities and BMO Capital Markets, where he advised management on the implementation of systems processing billions of dollars per week. Driven by an appetite for the latest in technology, Dan created a course on business intelligence and lectured at McGill University, and has applied behavioral science to topics such as augmented and virtual reality.

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Dr. Sekoul Krastev

Sekoul is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. A decision scientist with a PhD in Decision Neuroscience from McGill University, Sekoul's work has been featured in peer-reviewed journals and has been presented at conferences around the world. Sekoul previously advised management on innovation and engagement strategy at The Boston Consulting Group as well as on online media strategy at Google. He has a deep interest in the applications of behavioral science to new technology and has published on these topics in places such as the Huffington Post and Strategy & Business.

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I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

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Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

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Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

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Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

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Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

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