How Simplifying 401k Enrollment Increased Participation by 300% 

Intervention · 

Abstract

Saving for retirement can be a tiresome, confusing, and overwhelming experience for many — so much so that many people forgo investing in retirement planning altogether. According to the Federal Reserve, merely half of all household have any retirement accounts at all.1 While the most effective mechanism of getting people to save and enroll in a 401(k) savings plan at work remains the automatic-enrollment approach — an opt-out tactic whose participation effect is so large that it typically induces near-universal participation — it faces significant backlash. It’s seen by some as coercive in the sense that it locks individuals into a company-chosen contribution rate (often seen as too low) and asset allocation (often seen as too conservative).1 

Researchers examined an alternative to the common automatic-enrollment option used to boost 401(k) participation, Quick Enrollment (QE). They tested to see if this option, which offers employees the choice to opt-in and enroll in the savings plan — by selecting an employer-generated default contribution rate and pre-selected asset allocation — would make retirement saving less complicated and seemingly coercive. They found that implementing the QE option proved effective in increasing participation rates — it tripled participation among newly hired employees relative to the standard active decision approach.

WANT TO WORK TOGETHER ON A RELATED PROBLEM?

Effective interventions start with a nuanced understanding of how decisions are made. Our mission is to help large organizations be better and do better, using behavioral science.

Learn about what we do

Sources

[1] Choi, J. J., Laibson, D., Madrian, B. C., & Skinner, J. (2009). 2. Reducing the Complexity Costs of 401 (k) Participation through Quick Enrollment (pp. 57-86). University of Chicago Press.

[2] Hayes, A., & Catalano, T. J. (2021, April 11). Defined-contribution plan. Investopedia. https://www.investopedia.com/terms/d/definedcontributionplan.asp

[3]Retirement topics - Automatic enrollment. (2021, June 3). Internal Revenue Service. https://www.irs.gov/retirement-plans/plan-participant-employee/retirement-topics-automatic-enrollment

[4] Carroll, G. D., Choi, J. J., Laibson, D., Madrian, B. C., & Metrick, A. (2009). Optimal Defaults and Active Decisions. The quarterly journal of economics, 124(4), 1639–1674. https://doi.org/10.1162/qjec.2009.124.4.1639

[5] Munnell, A. H., Chen, A., & Siliciano, R. L. (2021). The National Retirement Risk Index: An Update from the 2019 SCF (No. 21-02). Chicago 

[6]Choi, J. J., Laibson, D., Madrian, B. C., & Skinner, J. (2009). 2. Reducing the Complexity Costs of 401 (k) Participation through Quick Enrollment (pp. 57-86). University of Chicago Press.

[7] EAST framework. (2021, October 1). The Decision Lab. https://thedecisionlab.com/reference-guide/management/east-framework/

[8] Barrett, B. (2019, August 2). 'Opt out' is useless. Let people opt in. Wired. https://www.wired.com/story/hey-apple-opt-out-is-useless/

[9] Tong V, Krass I, Robson S, Aslani P. Opt-in or opt-out health-care communication? A cross-sectional study. Health Expect. 2021 Jun;24(3):776-789. doi: 10.1111/hex.13198. Epub 2021 Mar 24. PMID: 33761176; PMCID: PMC8235885.

[10] The Fed - Table: Survey of consumer finances, 1989 - 2019. (2021, November 4). Federal Reserve Board. https://www.federalreserve.gov/econres/scf/dataviz/scf/table/#series:Retirement_Accounts;demographic:all;population:1;units:have

Notes illustration

Eager to learn about how behavioral science can help your organization?