Curse of Knowledge
What is the Curse of Knowledge?
The curse of knowledge, also known as the curse of expertise, is a cognitive bias in which we assume that the people we are talking to have the same level of understanding as we do on a given subject. This often causes a barrier to effective knowledge sharing as we are uncertain about what the other party already knows.
The Basic Idea
People often say “knowledge is power.” But what happens when we all have different levels of knowledge?
The “curse of knowledge,” or “the curse of expertise,” is a cognitive bias where we incorrectly assume that everyone knows as much as we do on a given topic.1 When we know something, it can be hard to imagine what it would be like not knowing that piece of information. In turn, this makes it difficult to share our knowledge, because we struggle to understand the other party’s state of mind.
This is a facet of learning that The Decision Lab hopes to address. Many people with interest in behavioral science come from different backgrounds and levels of familiarity. Our goal is to make information as digestible as possible: to do that, we need to avoid the curse of knowledge!
Lots of us have expertise in particular areas. Becoming an expert in something means that we become more and more fascinated by nuance and complexity. That’s when the curse of knowledge kicks in, and we start to forget what it’s like not to know what we know.
– Chip and Dan Heath, authors ofMade to Stick: Why Some Ideas Survive and Others Die
About the Authors
Dan Pilat
Dan is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. Dan has a background in organizational decision making, with a BComm in Decision & Information Systems from McGill University. He has worked on enterprise-level behavioral architecture at TD Securities and BMO Capital Markets, where he advised management on the implementation of systems processing billions of dollars per week. Driven by an appetite for the latest in technology, Dan created a course on business intelligence and lectured at McGill University, and has applied behavioral science to topics such as augmented and virtual reality.
Dr. Sekoul Krastev
Sekoul is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. A decision scientist with a PhD in Decision Neuroscience from McGill University, Sekoul's work has been featured in peer-reviewed journals and has been presented at conferences around the world. Sekoul previously advised management on innovation and engagement strategy at The Boston Consulting Group as well as on online media strategy at Google. He has a deep interest in the applications of behavioral science to new technology and has published on these topics in places such as the Huffington Post and Strategy & Business.
