Sustainability information and food waste

Targeted messages that convince users to consider sustainability

Intervention Description

Seeking to influence consumer decision making, CentERdata, GFK, and ECORYS, on behalf of the European Commission Consumers, Health, and Agriculture and Food Executive Agency (CHAFEA) provided information on sustainability. Visitors to the Milan Expo 2015 were invited into a supermarket and provided information via screens about food products, and in some groups also asked pre- and post- visit questions. The results were mixed. Those who visited the supermarket did not view sustainability as more important (relative to price, nutrition, etc) than the group who didn’t visit the supermarket. Supermarket visitors did state they would take sustainability into account in their future purchases though.

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I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

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Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

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Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

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Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

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Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

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