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Remaining Vigilant In The Era Of Information Overload

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Jul 13, 2020

Four months into the pandemic, a counterintuitive phenomenon has emerged. In March, when the risk of COVID-19 infection was at its lowest, the public’s motivation to follow prosocial pandemic behavior appeared to be at its highest. In the United States, the risk of infection is higher than ever, yet the motivation to adhere to public health recommendations seems to be at an all-time low. This phenomenon is known as caution fatigue and poses severe health risks to communities. 

chart of covid cases

Caution fatigue, which was coined by Dr. Jacki Gollan, an associate professor of psychiatry and behavioral science and a clinical psychologist at Northwestern University, can explain a lot of the recent behavior we have seen in the news. Gollan suggests that the initial burst of energy at the beginning of the pandemic helped us approach the public health guidelines optimistically. However, as we began to find difficulty in foreseeing the end, our energy banks became depleted, and we grew more relaxed about the steps we were taking to mitigate risk. Various behavioral insights can describe what may be causing caution fatigue.

Adapting to the threat

Threat habituation describes when we become less sensitive to threats after repeatedly encountering them. The idea is similar to that of fear-extinction training, a form of psychological training that aims to help individuals with anxiety by repeatedly exposing them to a fear-eliciting cue that is not accompanied by an aversive event. Eventually, the individual’s fear decreases as they learn that there is no real reason to be fearful.1

In this context, the threat is the highly-contagious COVID-19 infection. Nowadays, we are presented with the danger of COVID-19 nearly everywhere — the news, conversations with friends and family, social media feeds, and even work. If we aren’t directly affected (or, rather, infected) by COVID-19 during this, then we may adapt to the threat and gradually become desensitized. Since our brains cannot handle persistently high levels of stress, it is simply more comfortable for us to ignore the threat and return to healthier levels of stress. 

About the Author

A person in a blue suit, white shirt, and blue tie stands smiling with hands in pockets on a pathway with a grassy area and a large, white-columned building in the background.

Sanketh Andhavarapu

Staff Writer

Sanketh is an undergraduate student at the University of Maryland: College Park studying Health Decision Sciences (individual studies degree) and Biology. He is the co-Founder and co-CEO of Vitalize, a digital wellness platform for healthcare workers, and has published research on topics related to clinical decision-making, neurology, and emergency medicine and critical care. He is also currently leading business development for a new AI innovation at PediaMetrix, a pediatric health startup, and previously founded STEPS, an education nonprofit. Sanketh is interested in the applications of behavioral and decision sciences to improve medical decision-making, and how digital health and health policy serve as a scalable channel to do so.

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