Dr. Jennifer Eberhardt

Thinker
A large crowd of people raising their hands, with blurred figures and sunlight filtering through the trees in the background.

Intro

Dr. Jennifer Eberhardt is a psychologist who has dedicated her career to illuminating the implicit prejudice that guides people’s behavior and decision-making processes. Eberhardt is at the forefront of behavioral psychology, examining how bias is embedded in everyday actions and informative of people’s actions. Eberhardt is especially interested in the effects of unconscious racial bias: how people’s implicit ideology affects racialized people.

Eberhardt conducts innovative experiments that guide law enforcement agencies and state officers to eliminate bias. She moves across and within disciplines, working directly in the trenches and drawing data from courtrooms, boardrooms, and police departments to complement her state-of-the-art laboratory research.1 Eberhardt’s ability to translate complex behavioral scientist phenomena into actionable change makes her an important activist who believes proper knowledge and training can help society overcome unconscious bias. While bias and negative stereotypes are problems created by all people, not by just a few bad apples, Eberhardt has hope that the solutions rest with people as well.

Bias is not something we exhibit and act on all the time. It is conditional, and the battle begins by understanding the conditions under which it is most likely to come alive.


- Dr. Jennifer Eberhardt in her book Biased.2

About the Authors

A man in a blue, striped shirt smiles while standing indoors, surrounded by green plants and modern office decor.

Dan Pilat

Dan is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. Dan has a background in organizational decision making, with a BComm in Decision & Information Systems from McGill University. He has worked on enterprise-level behavioral architecture at TD Securities and BMO Capital Markets, where he advised management on the implementation of systems processing billions of dollars per week. Driven by an appetite for the latest in technology, Dan created a course on business intelligence and lectured at McGill University, and has applied behavioral science to topics such as augmented and virtual reality.

A smiling man stands in an office, wearing a dark blazer and black shirt, with plants and glass-walled rooms in the background.

Dr. Sekoul Krastev

Sekoul is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. A decision scientist with a PhD in Decision Neuroscience from McGill University, Sekoul's work has been featured in peer-reviewed journals and has been presented at conferences around the world. Sekoul previously advised management on innovation and engagement strategy at The Boston Consulting Group as well as on online media strategy at Google. He has a deep interest in the applications of behavioral science to new technology and has published on these topics in places such as the Huffington Post and Strategy & Business.

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Notes illustration

Eager to learn about how behavioral science can help your organization?