Diversification Bias

The Basic Idea

When you’re going on a big grocery run, it can be difficult to choose what to buy for your future self. Even if you know what you like, you might wonder if your preferences will change or if you’ll get tired of what you always want. As a result, you might buy a wider variety than usual.

When it comes time to cook and eat the food you’ve bought, you’ll likely find your preferences have not changed drastically, and that you have more kinds of food than you actually want. This discrepancy results from a cognitive bias called diversification bias, or naive allocation.

Diversification bias describes people’s tendency to spread limited resources evenly over a set of possibilities. It can result in us choosing variety even when it does not align with our actual desires. We use the diversification bias to streamline our decision-making, but this can sometimes lead to choices that do not reflect what we actually want or what is best for us. As its other name implies, we act as if we are naive to our own preferences or history when we blindly choose to include more variety.

What consumers buy can be systematically influenced by how much they buy.


– Itamar Simonson

About the Author

Katharine Kocik

Katharine Kocik earned a Bachelor of Arts and Science from McGill University with major concentrations in molecular biology and English literature. She has worked as an English teacher and a marketing strategist specializing in digital channels. 

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Read Next

Notes illustration

Eager to learn about how behavioral science can help your organization?