Transparency in energy contracts

Can behavioral interventions produce positive effect on compliance levels in energy contracts?

IndustryEnergy Efficiency
Reading time1 min read

Intervention Description

The Netherlands Authority for Consumers and Markets worked to increase transparency from energy suppliers regarding their respective energy contracts. The following nudges were tested: using higher perceived sanctioning, informing firms of the desired behavior, and using social influence by predominantly targeting the largest firms. The results demonstrated that all of these interventions used together had a positive effect on compliance levels.

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Sources

OECD (2017), Behavioral Insights and Public Policy: Lessons from Around the World, OECD Publishing, Paris. https://www.oecd-ilibrary.org/governance/behavioural-insights-and-public-policy_9789264270480-en

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