How digital reminders reduced workplace tardiness by 21%

Lateness and absenteeism can be a headache for coworkers, management, and customers. For corporations, it can also be a difficult problem to solve, as a person’s timeliness is almost entirely predicated on their own decisions and behaviour. Therefore, to improve worker punctuality, Nimble Software Systems, a US-based software company, developed a digital scheduling program that would send a reminder to employees before their shifts that encouraged them to arrive on time. Furthermore, the system allowed them to trade or pick up their coworker’s shifts which would lead to less absenteeism. Overall, the digital nudges proved to be quite effective, improving punctuality by 21% and reducing absenteeism by 16%.