How a communication app increased workplace interactions by 59%

Intervention · Employment and Work Performance

Abstract

Work can be lonely. This is especially true when we work remotely or in massive organizations, where it’s harder to meet people in a close setting. Now, the pandemic has accelerated an already existing trend towards more remote work. Organizations need ways to allow remote workspaces to facilitate the teamwork, casual communication, and positive work culture that in-person spaces offer. 

Bonfyre is an app used to tackle this issue. It combines features of social media with traditional business communication software, bringing individuals across different teams, departments, and work locations together.  In 2016, the massive pharmaceutical company Express Scripts tested this software out across their various workplaces. The program was massively popular, resulting in a total of 44,000 page visits, with 99.5% of the employees using it, and 59.5% actively posting in it. 

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Sources

McDonald, C. (2021). Express Scripts Builds Connections Among Employee Resource Groups with Bonfyre. Retrieved from: https://bonfyreapp.com/blog/employee-resource-group-bonfyres-help-employees-feel-included-connected

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