speech balloon with a question mark over a blue background

The Science Behind Curiosity

read time - icon

0 min read

Sep 02, 2020

When I was little, maybe 7 or 8 years old, I remember reading a funny story. It was called ‘The White Elephant’. It goes like this:

Long long ago, in a faraway land, lived a hardworking gardener and his wife. One night, the gardener was walking back home from work, when he heard a rustle in the bushes. He hid and peered out from the bushes, and to his utter surprise, found a white elephant. The elephant silently grazed the grass for some time, and then took off flying towards the sky just before dawn.

Out of curiosity, the gardener ran and hung on to the elephant’s tail. A few moments later, he found himself in a strange garden. Everything in it was enormous — tomatoes, apples, cucumbers, you name it. The gardener gleefully started picking up some fruits and vegetables to take home. A few hours later, the white elephant reappeared and started going back to earth. Our man hung on to the tail and hurried home with the loot.

He told his wife about the adventure. She was unable to contain her excitement, so she told her friends about it. Somewhat in the spirit of fake news, the story spread and everyone demanded to go on this adventure. On a selected day, the whole village hid behind bushes. When the gardener ran to catch the elephant’s tail, the villagers followed him and formed a long chain, hanging on to each other’s legs.

It was all going well and the group was well on its way towards the garden until the last person could not contain their excitement any longer and asked the person above exactly how big a watermelon in this garden could be. The question was passed on and reached the gardener. He got annoyed and shouted, “they are THIS big”, opening up his hands wide. They all fell down.

I remember laughing a lot at this story. But unfortunately, as a behavioral scientist, I am now questioning the details. Why did the gardener have to hang on to the elephant’s tail? What made his story spread like fake news? Why was everyone dying to go on this adventure?

But it’s not just about this story. Why do we watch binge-watch cliffhangers? Why do we care if 2 random strangers ended up marrying each other on reality shows? Why does it matter if an iPhone X can be blended? (Spoiler alert: Yes – it can be blended into a fine powder)

To put it simply, we are all what Herbert Simon referred to in the title of his talk at Carnegie Mellon in 1992 – “The Cat that curiosity could not kill”.1

References

  1. Gobet, F. (2016). From bounded rationality to expertise. In Minds, models and milieux (pp. 151–166). Springer.
  2. Borowske, K. (2005, April). Curiosity and motivation-to-learn. In Comunicación presentada a la ACRL Twelfth National Conference.
  3. Berlyne, D. E. (1954). An experimental study of human curiosity. British Journal of Psychology45(4), 256.
  4. Day, H. I. (1971). The measurement of specific curiosity. In H. I. Day, D. E. Berlyne & D. E. Hunt (Eds.), Intrinsic motivation: A new direction in education. Ontario: Ontario Institute for Studies in Education.
  5. Loewenstein, G. (1994). The psychology of curiosity: A review and reinterpretation. Psychological bulletin116(1), 75.
  6. Heath, C., & Heath, D. (2007). Made to stick: Why some ideas survive and others die. Random House.
  7. Bruce W. A. Whittlesea and Lisa D. Williams, “The Discrepancy-Attribution Hypothesis II: Expectation, Uncertainty, Sur- prise, and Feelings of Familiarity,” Journal of Experimental Psychology: Learn- ing, Memory, and Cognition 27 (2001): 14–33.
  8. Illustration Figures: Open Peeps

About the Author

Preeti-Kotamarthi's portrait

Preeti Kotamarthi

Staff Writer · Behavioral Science and User Research at Swiggy

Preeti Kotamarthi has built and led Behavioral Science teams at two of the largest tech companies in Southeast Asia and India. She established the Behavioral Science practice at Grab, helping product and design teams understand customer behavior to create better user experiences. Currently, she heads Behavioral Science and User Research at Swiggy, where she continues to blend data, design, and human insights—drawing inspiration from spending a lot of time with Indian consumers. With a Masters in Behavioral Science from the London School of Economics and an MBA in Marketing from FMS Delhi, Preeti brings over 12 years of experience in consumer products, from co-founding a rural startup in India to shaping behavioral design in tech. Her passion lies in making behavioral science a core part of the product development process. When she’s not uncovering human insights at work, she’s likely busy applying behavioral lessons on her two-year-old.

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Read Next

A person holding a smartphone, surrounded by floating hexagonal icons representing various digital and technological concepts such as AI, security, finance, health, and communication, within a binary-coded digital backdrop.
Insight

AI, Indeterminism and Good Storytelling

While we’re quite accustomed to these probabilistic models for insurance, loans and the like, AI is upping the ante—potentially even changing the game.

A large, circular indoor waterfall cascades from a glass-domed roof into a lush, verdant garden filled with trees and plants, surrounded by architectural walkways and numerous visitors.
Insight

Are Workplaces the Key to Sustainable Cities?

Leveraging insights from behavioral science, local governments can help promote environmentally conscious workplace behavior, conducive to the development of sustainable cities.

Notes illustration

Eager to learn about how behavioral science can help your organization?