The image depicts a network of interconnected nodes, lines, and abstract figures, creating a visual representation of a digital or information network. There are various glowing points connected by thin, intersecting lines, with some elements resembling technological circuits. Small human-like figures are spread across the scene, standing on a surface that suggests a networked, futuristic environment.

Is agent-based modeling the future of behavioral science?

read time - icon

0 min read

Dec 15, 2023

How has behavioral science shifted?

Nudging is as hot as ever. The application of behavioral science principles to real-world interventions has gained a huge popularity in the last 10 to 15 years. Admittedly, “nudging” and the wider family of interventions related to it have generated enormous amounts of impact at a relatively low cost (UK Pension auto-enrollment increased participation by close to 60%; FDA mandated calorie labeling in the states decreased daily calories consumed by about 100 on average, etc.). Given results like these, it’s not too surprising that people are excited about the approach (there are now over 500 “nudge units” across the world and counting). However, as with any scientific application, these first interventions have borrowed relatively simple principles from the behavioral sciences, focusing on easily modified frameworks such as biases or general rules about how people behave. This simplification has led to some failures and forced the field to advance.

As behavioral science research has come out on what works and what doesn’t, practitioners have learned that most findings don’t generalize as well as one might be tempted to suggest—increasing the importance and prevalence of running highly customized interventions. So, instead of just assuming that a signature at the top of a form is more likely to produce honest behavior because a (now proven dubious) experiment said so, a good practitioner might perhaps ask deeper questions like: what is the equivalent of a signature in the context of this app I’m working on? How can I more broadly define “honest” behavior to best measure impact? What kind of experimental design would allow me to see if this is an effective intervention?

References

  1.  https://www.lse.ac.uk/PBS/People/Dr-Jens-Koed-Madsen
  2.  https://www.sciencedirect.com/science/article/abs/pii/S0957417421006631

About the Author

A smiling man stands in an office, wearing a dark blazer and black shirt, with plants and glass-walled rooms in the background.

Dr. Sekoul Krastev

Dr. Sekoul Krastev is a decision scientist and Co-Founder of The Decision Lab, one of the world's leading behavioral science consultancies. His team works with large organizations—Fortune 500 companies, governments, foundations and supernationals—to apply behavioral science and decision theory for social good. He holds a PhD in neuroscience from McGill University and is currently a visiting scholar at NYU. His work has been featured in academic journals as well as in The New York Times, Forbes, and Bloomberg. He is also the author of Intention (Wiley, 2024), a bestselling book on the science of human agency. Before founding The Decision Lab, he worked at the Boston Consulting Group and Google.

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Read Next

A human hand and a robotic hand extend towards each other, fingers almost touching, set against a dark background, evoking themes of human-technology connection.
Insight

Combining AI and Behavioral Science Responsibly

Due to its many uses, artificial intelligence (AI) has recently skyrocketed in popularity. However, problematic uses of AI can cause bad outcomes: If we program machines to optimize for results that conform to our normative views and goals, they might do just that.

Notes illustration

Eager to learn about how behavioral science can help your organization?