Why We Need More Than Just a Nudge
Call it a bout of myopia or a lack of imagination, but it did not occur to me two months ago — watching the lockdown of some 57 million people in Hubei — that we would all soon find ourselves homebound, too.
The world has ceased its normal operation. Even as a profound anxiety over an uncertain future prevails, the greatest contribution most of us can make is simply to stay home, wash our hands, be kind to each other online. A small and selfless sliver of the population — nurses and doctors, grocers and restaurateurs, factory workers and delivery drivers — quietly keeps society open and moving. For the rest of us, life is on something like a pause.
Self-isolation, the watchword of the day, has quickly moved from recommendation to requirement. Almost all affected countries, or localities therein, have instituted some form of mandatory social distancing. But we did not end up here overnight. While Italy moved into lockdown on the 9th of March in an effort to contain the virus’s rapid spread, here in the UK the government opted instead to issue “very strong advice” for people to avoid crowded public venues. The next day, life in my London neighborhood kept moving: the tube and buses ran, the pubs’ pints poured. It would take ten more days for the government to formally call for closures.
The UK’s range of responses has illustrated both the potential contributions, and the crucial limitations, of behavioral science in policy-making. I’ve highlighted three main lessons therefrom on how to best use behavioral science in crafting public policy:
References
[1] Camerer, C., Issacharoff, S., Loewenstein, G., O’Donoghue, T., & Rabin, M. (2003). Regulation for Conservatives: Behavioral Economics and the Case for “Asymmetric Paternalism”. University of Pennsylvania Law Review, 151(3), 1211-1254.
[2] Collinson, S., Khan, K., & Heffernan, J. M. (2015). The effects of media reports on disease spread and important public health measurements. PloS one, 10(11).
[3] Loewenstein, G., & Ubel, P. (2010). Economics behaving badly. The New York Times, 14.
[4] Lunn, P., Belton, C., Lavin, C., McGowan, F., Timmons, S., & Robertson, D. (2020). Using behavioural science to help fight the coronavirus (No. WP656). Economic and Social Research Institute (ESRI).
[5] Thaler, R. H., & Sunstein, C. R. (2003). Libertarian paternalism. American Economic Review, 93(2), 175-179.
About the Author
Andrew Lewis
Andrew is a writer and behavioral scientist focused on belief construction and how people evaluate new information. He is a PhD candidate in Politics at the University of Oxford, and a doctoral researcher at its Centre for Experimental Social Science (CESS). He was previously at Carnegie Mellon University where he worked at the BEDR Policy Lab and Center for Behavioral and Decision Research (CBDR), and was a research and teaching assistant to George Loewenstein.
About us
We are the leading applied research & innovation consultancy
Our insights are leveraged by the most ambitious organizations
“
I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.
Heather McKee
BEHAVIORAL SCIENTIST
GLOBAL COFFEEHOUSE CHAIN PROJECT
OUR CLIENT SUCCESS
$0M
Annual Revenue Increase
By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.
0%
Increase in Monthly Users
By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.
0%
Reduction In Design Time
By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.
0%
Reduction in Client Drop-Off
By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%