How Dogmatism Leaves Us Less Informed
Remember that rumor on your newsfeed about masks making a COVID infection more likely? The one you are not quite sure about. It sounded remotely reasonable—but should you share it? Or do you go and check a reliable second source first?
Such choices are ubiquitous: Do we trust an intuitive judgment or do we seek more information?
In a new paper published in PNAS, my colleagues Max Rollwage, Ray Dolan, Steve Fleming and I explored how we deal with such information-seeking decisions. We were particularly interested in how these choices differ across people who are more or less dogmatic. Dogmatic people believe that their worldview reflects an absolute truth, which often stifles debates and drives us apart.
However, it’s unclear what sort of cognitive processes drive this outlook on life. We believe that understanding how dogmatic people search for information would be a good starting point.
People who think dogmatically often appear uninterested in novel information that could change their mind. One reason for this is what’s known as motivated search. In other words, more dogmatic people might be particularly enamored with their opinions: Why hear what the other candidate has to say when my own view is better anyway?
We all share this bias and it may be inflated in more dogmatic people. However, there’s a catch: Motivated search is tied to our specific group membership or opinion. If you’re Republican, your bias is likely red; if you’re a Democrat, your bias is likely blue. This made us wonder: Is it the dogmatic individual’s specific opinions that make them seek less information? Or is their lowered search driven by something that transcends particular views?
References
Schulz, L., Rollwage, M., Dolan, R. J., & Fleming, S. M. (2020). Dogmatism manifests in lowered information search under uncertainty. Proceedings of the National Academy of Sciences, 202009641. https://doi.org/10.1073/pnas.2009641117
About the Author
Lion Schulz
Lion Schulz is a doctoral researcher at the Max Planck Institute for Biological Cybernetics. His research combines insights from behavioral economics with approaches from artificial intelligence to understand human thinking and decision making. He’s particularly interested in using a computational understanding of the mind to tackle larger societal issues like polarization or mental health. Prior to his PhD, he completed a Master’s in Cognitive Science at University College London.
About us
We are the leading applied research & innovation consultancy
Our insights are leveraged by the most ambitious organizations
“
I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.
Heather McKee
BEHAVIORAL SCIENTIST
GLOBAL COFFEEHOUSE CHAIN PROJECT
OUR CLIENT SUCCESS
$0M
Annual Revenue Increase
By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.
0%
Increase in Monthly Users
By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.
0%
Reduction In Design Time
By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.
0%
Reduction in Client Drop-Off
By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%