Why do we use similarity to gauge statistical probability?

The Representativeness Heuristic

, explained.
Bias

What is the Representativeness Heuristic?

The representativeness heuristic is a mental shortcut that we use when estimating probabilities. When we’re trying to assess how likely a certain event is, we often make our decision by assessing how similar it is to an existing mental prototype.

An illustration titled 'Representativeness Heuristic' shows a stick figure holding a sign that reads 'Who stole my cookie?' Nearby are three colorful creatures. One of the creatures resembles a sketch in a 'Stealer' book held by the figure, implying a wrongful assumption based on appearance.

Where this bias occurs

Let’s say you’re going to a concert with your friend Sarah. She also invited her two friends, John and Adam, whom you’ve never met before. You know that one is a mathematician, while the other is a musician.

When you finally meet Sarah’s friends, you notice that John wears glasses and is a bit shy, while Adam is more outgoing and dressed in a band T-shirt and ripped jeans. Without asking, you assume that John must be the mathematician and Adam must be the musician. You later discover that you were mistaken: Adam does math, and John plays music.

Thanks to the representativeness heuristic, you guessed Adam and John’s jobs based on stereotypes surrounding how these careers typically dress. This reliance caused you to ignore better indicators of their professions, such as simply asking them what they do for a living.

Related Biases

Sources

Bordalo, P., Coffman, K., Gennaioli, N., & Shleifer, A. (2016). Stereotypes. The Quarterly Journal of Economics, 131(4), 1753-1794.

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  2. Feldman, N. H., Griffiths, T. L., & Morgan, J. L. (2009). The influence of categories on perception: Explaining the perceptual magnet effect as optimal statistical inference. Psychological Review, 116(4), 752-782. https://doi.org/10.1037/a0017196
  3. Winawer, J., Witthoft, N., Frank, M. C., Wu, L., Wade, A. R., & Boroditsky, L. (2007). Russian blues reveal effects of language on color discrimination. Proceedings of the national academy of sciences, 104(19), 7780-7785.
  4. Radvansky, G. A. (2011). Human memory. Prentice Hall.
  5. Tversky, A., & Kahneman, D. (1981). Judgments of and by representativeness (No. TR-3). STANFORD UNIV CA DEPT OF PSYCHOLOGY.
  6. Fortune, E. E., & Goodie, A. S. (2012). Cognitive distortions as a component and treatment focus of pathological gambling: a review. Psychology of Addictive Behaviors, 26(2), 298.
  7. Bordalo, P., Coffman, K., Gennaioli, N., & Shleifer, A. (2016). Stereotypes. The Quarterly Journal of Economics, 131(4), 1753-1794.
  8. Donaldson, L. (2017, December 19). When the media misrepresents Black men, the effects are felt in the real world. The Guardian. https://www.theguardian.com/commentisfree/2015/aug/12/media-misrepresents-black-men-effects-felt-real-world
  9. Kahneman, D. (2003). A perspective on judgment and choice: mapping bounded rationality. American psychologist, 58(9), 697.
  10. Gilovich, T., & Savitsky, K. (1996, March/April). Like goes with like: The role of representativeness in erroneous and pseudoscientific beliefs. The Skeptical Inquirer, 20 (2), 34-30. https://www.researchgate.net/profile/Thomas_Gilovich/publication/288842297_Like_goes_with_like_The_role_of_representativeness_in_erroneous_and_pseudo-scientific_beliefs/links/5799542208ae33e89fb0c80c/Like-goes-with-like-The-role-of-representativeness-in-erroneous-and-pseudo-scientific-beliefs.pdf
  11. Weintraub, P. (2010, April 8). The doctor who drank infectious broth, gave himself an ulcer, and solved a medical mystery. Discover Magazine. https://www.discovermagazine.com/health/the-doctor-who-drank-infectious-broth-gave-himself-an-ulcer-and-solved-a-medical-mystery

About the Authors

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Dan Pilat

Dan is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. Dan has a background in organizational decision making, with a BComm in Decision & Information Systems from McGill University. He has worked on enterprise-level behavioral architecture at TD Securities and BMO Capital Markets, where he advised management on the implementation of systems processing billions of dollars per week. Driven by an appetite for the latest in technology, Dan created a course on business intelligence and lectured at McGill University, and has applied behavioral science to topics such as augmented and virtual reality.

A smiling man stands in an office, wearing a dark blazer and black shirt, with plants and glass-walled rooms in the background.

Dr. Sekoul Krastev

Sekoul is a Co-Founder and Managing Director at The Decision Lab. He is a bestselling author of Intention - a book he wrote with Wiley on the mindful application of behavioral science in organizations. A decision scientist with a PhD in Decision Neuroscience from McGill University, Sekoul's work has been featured in peer-reviewed journals and has been presented at conferences around the world. Sekoul previously advised management on innovation and engagement strategy at The Boston Consulting Group as well as on online media strategy at Google. He has a deep interest in the applications of behavioral science to new technology and has published on these topics in places such as the Huffington Post and Strategy & Business.

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