Forgetting Curve

What is the Forgetting Curve? 

The forgetting curve is a psychological model that describes how information is lost over time when there is no attempt to retain it. Forgetting isn’t a linear process but a predictable decay shaped by several factors: the strength of the original encoding, the method of learning, emotional salience, and the frequency of review. The curve highlights the brain’s natural tendency to prioritize efficient storage, meaning information that isn’t used or recalled is quickly de-prioritized or pruned.

The Basic Idea

You stare at your phone. You know you had something important to do, a meeting? A message to reply to? The thought was there a second ago, then slipped away like steam off a mirror. You scroll, retrace your mental steps, even check your calendar, but nothing. That ghost of a memory haunts you all day, just out of reach. This frustrating yet universal experience isn’t just forgetfulness. It reflects a well-studied psychological process: the gradual decline of memory over time. Psychologists call it the forgetting curve: a steep drop-off in how much we retain if information isn’t actively reinforced. Understanding how this curve works isn’t just academically interesting; it’s essential for designing better learning environments, work habits, and even public policy.

The forgetting curve describes the rate at which information fades from memory when it’s not actively reinforced. Introduced by the German psychologist Hermann Ebbinghaus in 1885, the model illustrates how memory decays exponentially. Forgetting happens fastest shortly after learning, while the rate slows with time.1 This decline is not random. It follows a measurable pattern, which reveals that memory requires deliberate care to remain intact.

To understand how the forgetting curve functions, it’s useful to think of memory as a system shaped by time, exposure, and retrieval. When something is learned for the first time, a memory trace is formed. Unless it’s strengthened, this trace is unstable. Without reactivation through use, reflection, or review, the memory begins to deteriorate.

This insight is more than theoretical. In applied behavioral science, the forgetting curve helps explain why training programs lose impact over time, why health habits lapse, and why long-term intentions often fade without support. People forget not because they are careless, but because memory weakens unless maintained. Interventions that acknowledge this pattern tend to perform better. Instead of a one-time instruction, successful systems offer reminders, feedback, or spaced repetition at intervals that align with the curve's shape.

The metaphor of a leaky bucket can be helpful here. Learning fills the bucket, but without periodic attention, it slowly drains. The curve provides the timing that shows when reinforcements are most needed. This insight allows us to intervene with precision, improving recall without overloading learners. Rather than treating forgetting as failure, the forgetting curve frames it as a predictable process that can be managed through thoughtful design.

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“If memory is the residue of thought, then students will remember incorrect ‘discoveries’ as much as they will remember the correct ones.”


 — Daniel T. Willingham, Professor of Psychology, University of Virginia2

Key Terms

Spaced Repetition: A learning technique that involves reviewing material at gradually increasing intervals. This method aligns with the natural rhythm of memory decay, reinforcing knowledge just before it’s forgotten. Research has shown that this technique can significantly improve long-term retention compared to massed practice.

Retrieval Practice: The act of actively recalling information from memory instead of passively re-reading or reviewing it. This technique strengthens memory traces and makes the information more durable over time, and has been repeatedly validated in experimental settings as a more effective method for long-term learning.

Savings Method: A metric created by Ebbinghaus to measure memory retention through relearning. The method calculates the time or effort saved when relearning material, compared to the initial learning session. A higher savings score indicates stronger retention, and this method provided the empirical basis for the forgetting curve.

Nonsense Syllables: Made-up combinations of letters (like “ZOF” or “LEQ”) that lack semantic meaning. Ebbinghaus used them in his research to control for familiarity and association in memory studies. Their use allowed him to isolate the mechanics of memory without interference from prior knowledge.

Memory Trace: A theoretical representation of encoded information in the brain, often described as a physical or neural imprint left by an experience. As time passes without retrieval or reinforcement, these traces gradually degrade, leading to forgetting. 

History

Scientific exploration of forgetting began with Hermann Ebbinghaus, a German psychologist who pioneered empirical research on memory in the 1880s. In 1885, he published Über das Gedächtnis (On Memory), introducing a novel method for studying how information is retained or lost over time.¹ Ebbinghaus conducted hundreds of trials on himself, memorizing lists of nonsense syllables like “WID” and “ZOF,” which had no prior associations. This design allowed him to isolate pure memory formation. Using the savings method, he calculated how much effort was saved during relearning sessions compared to initial learning. The results revealed a steep decline in memory shortly after learning, followed by a slower, more gradual loss. This pattern became known as the forgetting curve.1

In the decades that followed, Ebbinghaus’s work was acknowledged but not actively built upon. In the early 20th century, psychology shifted toward behaviorism, led by figures such as John B. Watson and B.F. Skinner, who dismissed internal mental states as unobservable and thus unscientific.3 The emphasis on stimulus-response models made memory and forgetting secondary concerns in mainstream research. As a result, the forgetting curve remained a largely historical contribution rather than an evolving theory.

Interest in memory resurfaced in the mid-20th century with the rise of cognitive psychology. Scholars like George Miller helped reintroduce memory as a legitimate scientific focus.4 The information-processing framework gained popularity, describing memory as involving encoding, storage, and retrieval. These concepts mirrored many of Ebbinghaus’s original insights, helping to reestablish the relevance of the forgetting curve within modern models of cognition.1

New research in the 1980s and 1990s began to apply the curve in practical contexts. Piotr Wozniak, a Polish cognitive scientist and software developer, created a learning algorithm called SuperMemo that used spaced repetition to optimize memory retention.5 This software adjusted review schedules based on user performance, predicting when a memory was about to fade and prompting recall before it was lost. By grounding his work in the mathematics of the forgetting curve, Wozniak turned a theoretical model into a digital learning system that influenced tools like Anki, Duolingo, and language education apps worldwide.

The curve’s validity was further reinforced in 2006 by a study conducted by psychology researchers Henry Roediger and Jeffrey Karpicke, who explored the power of retrieval practice.6 In their experiment, students read a science passage and either repeatedly re-read it or tested themselves through free recall. One week later, the group that practiced recall performed significantly better on final assessments. The study demonstrated that strategic retrieval could counteract the effects described by the forgetting curve, and even reshape its trajectory.

In 2015, a replication study was conducted by J.M.J. Murre and J. Dros.7 They engaged a participant in memorizing Dutch-German word pairs, measuring recall at ten intervals ranging from 20 minutes to 31 days. The shape of the memory loss curve closely matched Ebbinghaus’s original findings, confirming that forgetting follows a predictable pattern across populations, time periods, and testing formats.

The forgetting curve also plays a critical role in forensic settings, especially when it comes to the reliability of eyewitness memory. In a 2022 study by Manley et al., researchers tested how the timing of interviews and exposure to misinformation affected memory accuracy in eyewitnesses. They found that memory was most susceptible to distortion if corrective warnings were delayed, and that the ability to resist false information sharply declined over time.8 These findings emphasized that even small delays in recall can compromise the accuracy of memory, particularly when misinformation enters after the original event. The results reinforced the importance of conducting interviews as soon as possible, ideally before external influences or the natural decay of memory can take hold.

Today, the forgetting curve serves as a foundational framework across disciplines. In education, it underpins adaptive learning platforms that personalize review schedules to maximize retention. In organizational behavior, it informs how training programs are reinforced over time. In behavioral economics, the curve explains phenomena like subscription neglect, missed follow-ups, and long-term goal abandonment. The model introduced by Hermann Ebbinghaus now powers technologies, policies, and systems that aim to strengthen how we retain knowledge in a world flooded with information.

People

Hermann Ebbinghaus

Often considered the father of memory science, Ebbinghaus was the first to systematically measure how information is forgotten over time. Through his use of nonsense syllables and the savings method, he produced the now-famous forgetting curve in 1885.1 His findings demonstrated that forgetting follows a predictable pattern, sparking the development of modern cognitive psychology. Through his famous work, he introduced experimental rigor to the study of memory during a time when introspection dominated psychology. 

Piotr Wozniak

A pioneer of computer-assisted learning, Wozniak transformed theoretical memory models into digital solutions through his development of SuperMemo. His use of spaced repetition to combat memory decay operationalized Ebbinghaus’s insights in practical, algorithmic form.5 This software not only anticipated modern adaptive learning but also laid the groundwork for apps like Anki and Duolingo. His contribution represents a bridge between 19th-century cognitive models and 21st-century learning technology. 

Henry Roediger

Through decades of research on retrieval and testing effects, Roediger has been instrumental in showing how retrieval practice slows forgetting and enhances retention. He designed experiments demonstrating that actively recalling information is more effective than re-reading.6 These findings have transformed evidence-based education and are widely used in curriculum design. His work has helped make retrieval-based learning one of the most validated methods for long-term memory retention. 

Jaap M.J. Murre

By revisiting Ebbinghaus’s original procedures with a 21st-century sample, Murre confirmed the robustness of the forgetting curve across populations and learning formats. His 2015 study with Joeri Dros remains one of the most rigorous replications in memory research.7 The data showed that memory decay remains exponential, even under modern conditions. Their work confirmed that the passage of time remains the most significant factor in unreinforced memory loss. The study also reinforced the idea that psychological models can persist across cultures and technologies. Murre's contributions bridged historical theory with contemporary empirical design.

Krista D. Manley

Focused on the fragile nature of post-event memory, Manley demonstrated that delays in correcting misinformation drastically increase error rates in eyewitness testimony. Her 2022 study showed that recall becomes more susceptible to distortion when feedback is not immediate.8 These findings have informed updated protocols in law enforcement and legal contexts. The research highlighted the timing-dependent nature of cognitive resilience against suggestion. 

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Impacts

How we recall information has far-reaching consequences for education, health, and technology. Whether we’re building better classrooms, designing health interventions, or engineering machines that mimic cognition, understanding how and when memory fades allows us to enhance performance, reduce error, and build smarter systems. In this section, we examine three domains where the forgetting curve has a measurable and meaningful impact: learning, health behavior, and digital design.

Learning that lasts

In the modern classroom, memory recall has shifted from a test of what students know to a tool for helping them remember. Gone are the days when quizzes were only used for grading. Now, they’re seen as memory-strengthening interventions, powered by research on retrieval practice and the forgetting curve. In one widely cited study, students who tested themselves on material retained up to 50% more after one week than those who simply re-read the same content.6

In the study referenced, testing wasn't used in the traditional sense of high-stakes assessment or grading. Instead, researchers employed low-stakes retrieval practice, where students actively tried to recall information without access to notes, often through short-answer or multiple-choice quizzes immediately after learning. Crucially, these tests weren’t graded or timed to induce pressure. They were designed to strengthen memory by forcing the brain to reconstruct what was just learned.6

Educators across the globe are responding. From primary schools to elite universities, classrooms are now filled with low-stakes quizzes, spaced repetition protocols, and active recall sessions.9 Schools using retrieval-based methods have seen improved retention in core STEM areas, and districts integrating digital tools like Anki, Brainscape, and Quizizz report measurable improvements in student engagement and long-term learning. These systems are grounded in the insight that memory fades quickly unless reactivated at precisely timed intervals.

Each time we recall a memory, the brain reactivates specific networks of neurons, connected through synapses, that were involved when the memory was first formed. These repeated activations reinforce the synaptic connections, making the memory trace stronger and more durable over time.10 It’s like walking the same trail through a forest: the more you walk it, the clearer and easier the path becomes. This biological reinforcement transforms recall into a long-term encoding strategy. Through well-timed reviews and retrievals, the classroom becomes not just a space for learning, but for memory construction.

Reinforcement saves lives

In healthcare, the costs of forgetting are far more than academic; they are deeply human. Patients regularly leave doctor visits without remembering their medication schedules, diet instructions, or follow-up steps. One study found that 40-80% of medical information provided by healthcare practitioners is forgotten immediately.11 Worse still, much of what is remembered is incorrect. This natural memory decay, mapped by the forgetting curve, poses risks in chronic illness management, surgical aftercare, and even preventive care.

To counter this, hospitals and clinics are turning to spaced reinforcement strategies. For example, patients receive post-discharge text reminders based on memory decay intervals to ensure they remember wound care, medications, or appointment prep.12 Behavioral science teams have also applied spaced repetition to public health messaging. During the COVID-19 pandemic, repeated safety communications were timed intentionally to match predicted memory decay, keeping key behaviors like mask use and distancing top of mind.13

Digital health platforms are taking this even further. Apps like Noom and Medisafe embed retrieval practice through goal check-ins, flash prompts, and spaced behavior reminders.14 By acknowledging that people forget, even when motivated, these tools scaffold health knowledge just before it slips away. In this domain, the forgetting curve becomes a life-saving design principle.

Designing with forgetting in mind

Digital platforms increasingly treat memory loss as something to accommodate rather than punish. Product teams at companies like Duolingo build their systems around the assumption that users will forget features and processes unless they are periodically recalled.15 These systems rely heavily on spaced repetition and subtle retrieval cues, from re-onboarding flows to progressive disclosure tips to keep knowledge fresh.

The design science backs this up. Research by the Nielsen Norman Group has shown that users forget how to use digital interfaces after just a few days without exposure.16 For example, someone who hasn’t opened a budgeting app in weeks might forget how to create a new spending category or generate a report, leading to frustration, drop-off, or misuse. As a result, apps now surface hidden features after periods of inactivity, nudge users to revisit tutorials, or layer interactive hints based on engagement history. AI-powered tools, like adaptive search and dynamic help menus, also mimic the human recall process by predicting what the user is likely to need based on their past behavior.

This intersection of cognitive science and user experience design turns the forgetting curve into a tool for building intuitive, user-friendly systems. Designers no longer expect perfect memory. Instead, they design for re-learning, predictable, timed, and human-aware. In this space, the memory model created by Hermann Ebbinghaus powers everything from educational games to enterprise dashboards.

Controversies

The forgetting curve remains one of psychology’s most recognized models, yet it has not gone unchallenged. As its application has broadened, from cognitive theory to product design and public health, debate has intensified about how universally valid, biologically accurate, and pedagogically effective it really is. The following three controversies reflect tensions at the core of memory science today: the curve’s mathematical structure, its cultural generalizability, and the impact it has on how we define learning.

Does forgetting always follow a fixed mathematical pattern?

Ebbinghaus’s original forgetting curve assumes that memory loss follows a precise, exponential trajectory.1 This makes intuitive and visual sense, which is why it has become popular in teaching and tech design. However, memory researchers argue that real-world forgetting doesn’t consistently follow a single curve. In a 2004 review, experimental psychologist John T. Wixted synthesized findings from cognitive psychology and neuroscience and concluded that no single decay model accounts for all the ways memory behaves.17 He showed that forgetting is influenced by many factors beyond time, such as emotional salience, frequency of retrieval, sleep cycles, and interference.

A growing body of research now supports the idea of power-law decay, a theory that suggests forgetting isn’t a sudden drop-off but a gradual process that depends on how well something was learned in the first place. In simpler terms, the better your brain encodes something, the slower it fades. Averell and Heathcote (2011) put this to the test by comparing how well different mathematical models, including exponential and power-law curves, could predict how people forget information over time.18 Participants were asked to recall word lists and problem solutions after various delays, and the researchers tracked how recall performance declined.

Their findings showed that while both models could explain early forgetting, power-law models more accurately captured what happened as more time passed.18 This means the forgetting curve might not be one-size-fits-all; how fast we forget can hinge on how deeply we processed the memory, and whether recall happens soon or far into the future. In essence, forgetting may slow down with time, especially for well-encoded material. This has big implications for education, interface design, and even therapeutic memory work, where spacing and reinforcement are key.

These findings challenge how we design review schedules, retrieval algorithms, and spaced learning systems. If forgetting unfolds differently depending on content or learner state, then rigid intervals based on exponential decay may mistime intervention and fail to reinforce learning at the optimal moment. Product teams building educational tools must weigh these nuances to avoid applying a generic curve to a highly individualized cognitive process.

Is the forgetting curve valid across all cultures and memory types?

One of the most persistent criticisms of the forgetting curve is that it was developed in a culturally and contextually narrow environment. Ebbinghaus built his theory by memorizing nonsense syllables in German, aiming to isolate “pure” memory. However, this approach ignored how memory is shaped by culture, meaning, and emotion. Over the last two decades, cognitive scientists have investigated whether memory decays the same way in multilingual populations and emotionally rich learning environments.

In a landmark 2010 review, Henrich, Heine, and Norenzayan raised a bold question: What if much of what we know about human psychology is really just a story about a narrow slice of humanity? They coined the term “WEIRD”—Western, Educated, Industrialized, Rich, and Democratic—to describe the populations that make up the vast majority of research participants in psychology experiments, including studies on memory. These groups are outliers globally, yet their behaviors are often treated as the human baseline.19

Take memory research. A typical experiment might ask participants to recall word lists or definitions, tasks that feel intuitive to someone raised in a school system that rewards verbal learning and individual testing. But try this same test in a small-scale oral storytelling culture, where memory is trained through narrative, community rehearsal, and intergenerational dialogue, and you may get a very different result. The memory strategies that feel “natural” are deeply shaped by culture.

For example, anthropologists working in rural Mexico have found that children in these communities often outperform Western peers when asked to recall visual scenes or spatial arrangements, tasks that mirror their daily cognitive routines, like navigating forests or tending livestock.20 But when given lists of abstract words, their performance drops. The implication isn’t that these children have “worse” memory, it’s that the test itself is a cultural artifact. Memory, it turns out, may be shaped not only by biology but by the mental tools each society values and practices.

By framing cognitive tasks as neutral and universal, traditional research may have overlooked vast differences in how people encode, retrieve, and even define memory. The forgetting curve, for instance, might look different when memory is embedded in ritual, song, or oral history. Recognizing this isn’t just about fairness, it’s about accuracy. If we want a truly global science of memory, we have to expand the lens. 

Is an emphasis on forgetting distorting how we define learning?

While the forgetting curve has been critical in placing focus on memory retention, some educators and psychologists worry that its popularity comes at the cost of broader learning goals. Many educational technology products and classroom tools are now designed with one aim: to beat the forgetting curve. Spaced repetition, flashcards, and review intervals have become dominant methods for curriculum design. But critics argue that this overemphasis on retention risks crowding out other important learning outcomes such as conceptual transfer, problem-solving, and critical thinking.

Rodney R. Cocking argues that retrieval practice should be part of a larger instructional framework that includes metacognition, inquiry, and knowledge transfer.21 Learning that focuses solely on remembering may increase short-term test performance without helping learners apply concepts in new contexts. A similar concern is raised by Pan and Rickard, whose 2018 meta-analysis found that while spaced testing reliably enhances recall, it does not consistently promote generalization unless paired with elaborative techniques or deeper conceptual engagement.22

These concerns point to an imbalance. As designers focus on review intervals and memory metrics, they may lose sight of deeper cognitive development. Just because a learner remembers a fact does not mean they understand it. In corporate training, schools, and even medical education, this tension has real consequences. Systems that optimize only for what is easily measured may inadvertently ignore what actually matters. The forgetting curve should inform learning, but it should not define it.

Case Studies

The once-seen face: How fast does eyewitness memory fade?

In the moments after witnessing a crime, a person might feel sure they'll remember every detail: the face of the suspect, the direction of escape, the sounds in the background. But time does something powerful—and predictable—to memory. As hours turn into days, details begin to blur. The once-clear face fades from view.

That fading isn’t just anecdotal; it has been measured. In their 2008 meta-analysis, Deffenbacher, Bornstein, McGorty, and Penrod examined how much memory for faces degrades with time. Across 53 laboratory studies, they quantified a reliable link between longer retention intervals and increased forgetting of once-seen faces.23 Their findings carried critical implications for forensic settings, where courts rely heavily on delayed eyewitness identification.

The study found a moderate but consistent association between time and memory loss. The longer a witness waits before identifying a face, the more likely they are to misremember it, even if their confidence remains high. Importantly, the researchers saw no difference between traditional face recognition tasks and eyewitness lineup identification; memory degraded similarly in both formats. This suggests that even when seemingly structured, legal lineup procedures cannot eliminate the underlying cognitive decay that comes with time.

To make these insights more applicable to real-world investigations, the authors turned to a framework developed by cognitive psychologist Wayne Wickelgren, a key figure in the mathematical modeling of memory during the 20th century. Wickelgren’s theory of recognition memory provides a way to quantify how memory strength decays over time, and how that decay affects our ability to correctly identify information. His model suggests that recognition decisions, such as picking a face from a police lineup, depend on a memory signal that fades predictably as the time since encoding increases. 

Applying this theory to 11 different forgetting curves, the researchers were able to estimate not just how much memory declined, but how that decline impacted identification accuracy. For example, someone with strong initial memory, defined as a 67% chance of correctly selecting a suspect from a fair six-person lineup, would see their chances drop steadily the longer they waited to recall it.

This framework provided legal stakeholders with something the field had long lacked: a way to quantify the decay of eyewitness memory over time. Instead of vague assumptions or overreliance on witness confidence, investigators could now estimate remaining memory strength and its implications for reliability in court.

This study delivered something foundational: a mathematical model of how forgetting unfolds for one of the most critical types of memory used in law enforcement. In doing so, it offered a tool that could inform how much weight to give an eyewitness’s identification, not just by what they said, but by when they said it.

How TV ads fade from memory

It’s Thursday night, and the television hums with energy. Between breaking news stories and weather alerts, the screen flashes with a parade of ads, colorful packages, catchy slogans, and forgettable jingles. At the time, it all feels familiar. But walk into a store two weeks later, and most of it has vanished from memory. For advertisers, this moment matters. What survives in the mind of the viewer could be the difference between grabbing a product and walking past it.

In one of the most revealing studies of advertising memory, Singh and Rothschild set out to measure exactly how much viewers learn, and forget, from TV commercials.24 In 1983, they enlisted over 200 participants to watch edited newscasts, each embedded with real advertisements for relatively unfamiliar consumer products like trash bags and frozen pies. Importantly, participants weren’t told the ads were the focus. They believed they were evaluating the news content, not being tested on what slipped in between.

Two weeks later, those same viewers were brought back and asked to recall and recognize the brands they had seen. The results reflected a psychological truth known since Ebbinghaus: memory fades, and it fades fast. Brand name recall after a single exposure was nearly nonexistent. In contrast, recognition remained much stronger, with nearly half the participants still able to correctly identify the product when given cues. The memory was there, but buried beneath the surface.

Commercials that aired more frequently were recalled with much greater accuracy. In some cases, participants exposed to a brand four times had more than double the recognition rates of those who saw it only once. The spacing of exposure mattered just as much as frequency. Ads shown in short bursts during the same session were less effective than those aired at intervals across different moments in the program.

Length played a trickier role. Thirty-second ads didn’t always outperform ten-second ones. While longer ads helped slightly with claim retention, they didn’t significantly improve brand name recognition. It wasn’t just about how long an ad stayed on screen. It was about how the mind absorbed it, and when it was seen again.

Singh and Rothschild’s findings broke with assumptions that memory only forms when viewers are fully engaged. In their low-involvement setting, where people were barely paying attention to the ads, participants still learned. Recognition-based memory traces formed, even in distraction. These traces, while fragile, could be reinforced and strengthened through design choices. Their conclusion was a wake-up call to advertisers. To make an impression that lasts, it isn’t enough to flash a message and hope it sticks. Timing, repetition, and recognition cues are the tools that hold memory in place. The forgetting curve, often treated as a cognitive inevitability, became a strategy map.

This research still echoes today in the way media agencies build campaigns. Shorter ads rotated across slots. Brand assets repeated with subtle variation. Strategic bursts followed by rest periods. Singh and Rothschild showed that memory isn’t always loud. Sometimes, it just needs to be smart.

Related TDL Content

Spacing Effect

Want to beat the forgetting curve? This article explains the spacing effect, our brain’s tendency to retain information better when learning is spaced out over time rather than crammed. You’ll discover how timing your study sessions boosts long-term retention, why “forgetting a little” before review is actually useful, and how spaced repetition systems like Anki are grounded in this principle. It’s a core concept for fighting memory decay.

Serial Position Effect

Why do we often remember the first and last things we hear, but forget the middle? This article unpacks the serial position effect, a phenomenon tightly linked to forgetting and memory load. Learn how the position of information impacts retention, and how educators and communicators can structure content to reinforce recall. A helpful companion to understanding how memory loss happens over time and how to minimize it.

Sources

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About the Author

White guy wearing a white lab coat over a baby blue dress shirt.

Adam Boros

Researcher, Mount Sinai Hospital

Adam studied at the University of Toronto, Faculty of Medicine for his MSc and PhD in Developmental Physiology, complemented by an Honours BSc specializing in Biomedical Research from Queen's University. His extensive clinical and research background in women’s health at Mount Sinai Hospital includes significant contributions to initiatives to improve patient comfort, mental health outcomes, and cognitive care. His work has focused on understanding physiological responses and developing practical, patient-centered approaches to enhance well-being. When Adam isn’t working, you can find him playing jazz piano or cooking something adventurous in the kitchen.

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Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

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Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

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Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

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