Visual Agnosia

What is Visual Agnosia?

Visual agnosia is a neurological disorder in which a person can see objects clearly but is unable to recognize or identify them. Although their vision and memory are intact, the brain fails to link visual input with meaning. This condition occurs when areas of the brain involved in visual processing are damaged, commonly due to a stroke, traumatic brain injury, or certain neurological diseases.

The Basic Idea

Imagine working with someone in the same building for years—sharing projects, meetings, even casual conversations in the break room. But when you run into them at an outside event that you had planned together back at the office, they look at you like a stranger. No nod, no recognition, not even a flicker of familiarity. When you say hello, they call you by the wrong name. Completely unaffected by the incident and unaware of having offended someone they didn’t recognize, the next time they saw you in the office, they behaved as if nothing happened.

Eventually, this interaction starts to wear on you and you think of all the times they failed to acknowledge you. You begin to wonder: “Do I even matter here?” The rumination becomes a source of deeply unsettling negative thoughts, eventually complicating relationships on the job. But the truth is something else entirely: your coworker had a specific form of visual agnosia, a neurological condition that made it nearly impossible for them to recognize faces—even ones they saw every day.

Visual agnosia is a condition in which the person can see, but cannot recognize what they’re seeing. The eyes and memory may work fine, but the brain struggles to match what’s in front of it with stored knowledge. Whether it’s a face, an object, or a familiar place, recognition depends on a complex system—and when that system breaks down, the effects can sometimes be dramatic and distressing for those impacted.

“‘This is my shoe, yes?’ ‘No, it is not. That is your foot. There is your shoe.’ ‘Ah! I thought that was my foot.’”


— Oliver Sacks, British neurologist, recounting a conversation with his patient, Dr. P., who had visual agnosia.1

About the Author

Joy VerPlanck

Dr. VerPlanck brings over two decades of experience helping teams learn and lead in high-stakes environments. With a background in instructional design and behavioral science, she develops practical solutions at the intersection of people and technology. Joy holds a Doctorate in Educational Technology and a Master of Science in Organizational Leadership, and often writes about cognitive load and creativity as levers to enhance performance. 

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