Solar panels are arranged in rows, harnessing sunlight in a vast, arid desert landscape with large, barren mountains in the background under a clear blue sky.

It Pays to Reduce Your Carbon Footprint

read time - icon

0 min read

May 20, 2019

"Framing corporate engagement with carbon pricing policy as either proactive or compliant plays a significant role in determining consumer attitudes and behaviors towards both companies and carbon pricing policy."

You might be willing to pay more in a cafe for fair-trade coffee and you might be persuaded to purchase a reusable bag for a higher fee when grocery shopping. As consumers, there are factors besides price that weigh in on our decision-making about what types of goods to buy and where to buy them from. Organizations and governmental agencies promoting environmental policy must understand what drives consumer behavior regarding socially and environmentally responsible companies.

Our latest research at The Decision Lab is shedding light on how corporate action on climate change —  especially in response to carbon pricing policies—influences consumer attitudes towards the company and how interested they are in being their customer. The findings also offer important insight into the framing effects associated with Canada’s carbon pricing policies.

Assessing Consumer Response to Carbon Pricing

The goal of this research was to assess how Canadian consumers respond to framing around industry involvement with carbon pricing policy – a goal inspired by the Federal government’s recent carbon pricing initiatives [4]. Frames can be considered as subtle alterations in the statement or presentation of judgement and choice problems [2]. Framing triggers individual’s unconscious perception of information by the way in which information is provided—in this instance, information about policy compliance.

When designing the study we had two key questions. First, how does a company’s participation with carbon pricing affect consumer evaluations of individual companies? Second, how does a company’s participation influence public support for carbon pricing more generally?

To answer these questions we recruited 118 Canadians online.  The participants were randomly assigned to one of two hypothetical scenarios about company engagement with a carbon tax.  Participants read the following statement: “Suppose that national carbon pricing legislation gives businesses a choice in how they contribute to reducing carbon emissions.” The participant was then given potential scenarios regarding whether a company (called Standard Inc.)  decides to either pay a fee proportional to their carbon-use or to invest the amount in carbon-reducing practices. We called the companies that invest in carbon-reducing activities ‘Proactive’ companies and the companies that simply comply and pay the fee-per carbon use ‘Compliant Companies’.  Participants then rated how much they agreed with a series of statements about their evaluation of the company’s behavior and the tax policy itself.

What did we find?

Our first key finding was that consumers are more likely to describe the proactive company that invested in carbon-reducing activities as helping the environment, not hurting the environment, morally good, and engaging in acceptable business practices in comparison to the compliant companies that simply paid the tax. Additionally, consumers expressed a higher willingness to engage in business with the proactive companies.

Our second finding has wider political implications which supports research showing that differently framed messages can influence the opinions and attitudes of the public[2]. If the framing involved the proactive company investing in emissions-reducing activities, participants were more likely to rate the carbon pricing policy as fair, support the political party that implemented it, rate the policy as helping the environment, rate it as helping Canada’s image and reflecting Canadian values, and helping the economy. The opposite was true for the compliant company frame.

What can we learn from these findings?

We offer a few key explanations and takeaways of our results for industry leaders and policymakers. From a business perspective, consumers responded positively to the actions of proactively engaging companies. There are tangible benefits for companies to actively reduce their greenhouse gas emissions, though these results will only be realized if the private sector can communicate their actions to the public. Other research on environmental compliance has found that it can be costly for corporations that do not keep their actions aligned with the current ethical landscape [7]. Additionally, according to green consumer theory, firms may respond proactively to policy that appeal to environmentally conscious consumers, who are willing to pay more for green products or redirect their demand toward environmentally friendly firms [1, 5].

From a policy standpoint, when industry action reflects the spirit of a policy’s goal (i.e addressing climate change) it legitimizes the value of the policy in the eyes of the public. Other research shows that when the public has trust in the specific actors engaged in environmental policy there is increased public support for the policy. For example in the domain of forestry management, a high confidence in forestry agencies, experts and industry has been positively associated with acceptance of forest management policies and their implied risks [6].This research demonstrates that trust in responsible agencies is essential when the public lacks familiarity with, but values the outcomes, of environmental practices.

These results are particularly relevant to the complex issue of climate change. Members of the public are not necessarily informed on the science behind climate change or the mechanisms to reduce emissions, but are nonetheless concerned about addressing it [3]. Our findings illustrate that if members of the public develop trust in proactive companies, they will increase their overall support for the climate pricing policy. This relationship is of concern to policymakers who are framing and articulating policy aimed at industry-level behavioral and attitudinal change.

The AI Governance Challenge book
eBook

The AI Governance Challenge

Final Thoughts

Our research offers insight into how public support can be fostered for carbon pricing policies during a time when climate change policy is one of the most salient and divisive political topics in Canada.  Our results clearly illustrate that Canadians react positively to carbon pricing policy which directly incentivizes companies to reduce greenhouse gas emissions as opposed to merely promoting compliance with carbon taxes. Consumers take signals from industry in their overall assessments on the legitimacy of a given policy.

As the effects of climate change become increasingly evident and public support more imperative, our research suggests that simple framing has an important role to play. Governments should focus on communicating the positive returns of proactive engagement to industry to encourage emissions reduction. We suggest that future research on this topic should examine the relationship between framing effects and the type of emitting company in order to determine if industry type factors into consumer evaluations of policy.

References

[1]: Arora, Seema, and Shubhashis Gangopadhyay. 1995. “Toward a Theoretical Model of Voluntary Overcompliance.” Journal of Economic Behavior & Organization 28 (3): 289–309. https://doi.org/10.1016/0167-2681(95)00037-2.

[2]: Chong, Dennis, and James N. Druckman. 2007. “Framing Theory.” Annual Review of Political Science 10 (1): 103–26. https://doi.org/10.1146/annurev.polisci.10.072805.103054.

[3]: Dale Beugin, Brendan Frank, Glen Hodgson, Richard Lipsey, Nancy Olewiler, and Chris Ragan, Ecofiscal. n.d. “Clearing the Air – How Carbon Pricing Helps Canada Fight Climate Change – by the Ecofiscal Commission.” Canada’s Ecofiscal Commission. Accessed February 1, 2019. https://ecofiscal.ca/carbon-pricing-works/.

[4]: “Federal Carbon Price Impacts on Households in Alberta, Saskatchewan and Ontario.” n.d. EnviroEconomics. Accessed January 17, 2019. www.enviroeconomics.org/single-post/2018/09/21/Federal-Carbon-Price-Impacts-on-Households-in-Alberta-Saskatchewan-and-Ontario

[5]: Lin, Hsiu-Yi, and Meng-Hsiang Hsu. 2015. “Using Social Cognitive Theory to Investigate Green Consumer Behavior: Using Social Cognitive Theory to Investigate Green Consumer Behavior.” Business Strategy and the Environment 24 (5): 326–43. https://doi.org/10.1002/bse.1820.

[6]: Peterson, St-Laurent, Guillaume, Shannon Hagerman, Robert Kozak, and George Hoberg. 2018. “Public Perceptions about Climate Change Mitigation in British Columbia’s Forest Sector.” Edited by RunGuo Zang. PLOS ONE 13 (4): e0195999. https://doi.org/10.1371/journal.pone.0195999.

[7]: Wu, JunJie. 2009. “Environmental Compliance: The Good, the Bad, and the Super Green.” Journal of Environmental Management 90 (11): 3363–81. https://doi.org/10.1016/j.jenvman.2009.05.017.

About the Author

A woman with long blonde hair stands confidently with folded arms, wearing a floral top and black blazer, in an indoor setting decorated with large green plants and modern furnishings.

Jayden Rae

Jayden has a particular interest in studying how public policy can be used as a tool to help individuals and organizations make decisions to protect the environment. She has previously worked in the domain of environmental policy at the Ontario Ministry of the Environment. She is a founding director of the environmental non-profit Climatable, which focuses on engaging Canadians in climate change action. Jayden received her bachelor’s degree from McGill University in environment and political science.

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Read Next

a modern classroom with large windows along the left side, filling the room with natural light. Several students are seated at individual desks, focused on their work. The room is decorated with shelves of books and educational materials on the walls.
Insight

Edunudging: the future of learning? 

One of the main challenges in applying nudges in educational contexts is distinguishing between end goals and the behaviors that lead to them. Sometimes we can be impatient and want to see immediate results rather than looking at the underlying processes needed to achieve those results.

This image shows a globe at the center, intricately designed with gears, data charts, and patterns representing different global themes such as technology, industry, and nature. Surrounding the globe are diverse groups of people gazing at it, with snow-capped mountains and a natural landscape in the background.
Insight

Behavioral Science is WEIRD and This Should Concern Us…

When 9 out of 10 of the world's population is underrepresented in behavioral science, are we truly grasping human behavior or just a narrow slice of it? This article delves into the overreliance on WEIRD populations in behavioral science, exploring actionable steps toward a more inclusive approach to understanding human behavior.

Notes illustration

Eager to learn about how behavioral science can help your organization?