This Is Your Brain On Money
If there is one thing behavioral research has taught us, it is that human behavior is not always rational. Our judgement and decision making skills are fallible, and based on context, can fluctuate. Take, for example, how our brain understands money.
Mental accounting, which plays an instrumental role in helping us make financial decisions, explains how we treat money differently (place it under different categories) depending upon its source and its intended use. A classic explanation of the concept uses the example of movie tickets:
"Imagine you just arrived at a theatre and as you reach into your pocket to pull out the $10 ticket you purchased in advance, you discover that it’s missing. Would you fork over another $10 to see the movie? Compare that to a second scenario in which you did not buy the ticket in advance, but when you arrive at the theatre, you discover you had lost a $10 bill on the way. Would you still buy a movie ticket? "
Kahneman & Tversky (1983) used this hypothetical in their research, and although in both cases the amount of money lost equals $10, more people (88%) were willing to buy a ticket in the latter case, compared to the former. The 44% who were willing to replace the missing ticket in the first scenario felt the cost of watching the movie had doubled, since it was drawing from the money (mentally) allocated for movies, which was not the case with the lost cash.
Mental accounting also explains why small windfall gains, like a $50 lottery win, or gift cash from a friend, are more likely to be spent easily, as they are considered unexpected gains, rather than regular income. By creating mental accounts, we essentially ignore the fact that money is fungible, i.e. that all money is the same, and interchangeable.
The phenomenon also helps us understand why we tend to treat credit card payments differently from cash payments. First, credit cards “decouple” the purchase from the payment, by separating the two and delaying the payment to a later point in time. Second, they makes individual costs less salient; a $50 purchase on a $1000 bill has less impact than a $50 purchase by itself. This has its basis in loss aversion – that is, in our mind, losses are more salient than gains, and we usually seek ways to make them less noticeable, which is why credit cards are useful.
Mental accounting is just the tip of the iceberg; there are several other forces shaping our financial decisions. One key game-changer in the psychology of money is the mode of payment. In this article, we will explore two common forms of payments – cash and credit cards. We will also look at how concepts like opportunity cost, pain of paying, and others, factor into our decisions under the two contexts.
References
Ariely, D. (2009, August 5). The trouble with cold hard cash [Blog Post]. Retrieved from https://danariely.com/2009/08/05/the-trouble-with-cold-hard-cash/
Bagchi, R., & Block, L. (2011). Chocolate cake please!: Why do we indulge more when it feels more expensive? Journal of Public Policy & Marketing, 30(2), 294-306.
Beasley, M., De La Rosa, W., & Berman, K. (2017). Choosing nurture, not nature, to improve financial decision-making in America. Stanford Social Innovation Review. Retrieved from https://ssir.org/articles/entry/choosing_nurture_not_nature_to_improve_financial_decision_making_in_america
Finkelstein, A. (2009). E-ztax: Tax salience and tax rates*. Quarterly Journal of Economics, 124(3), 969-1010.
Mazar, N., Plassmann, H., Robitaille, N., & Lindner, A. (2016). Pain of paying? — A metaphor gone literal: evidence from neural and behavioral science (Rotman School of Management Working Paper No. 2901808; INSEAD Working Paper No. 2017/06/MKT). Retrieved from the Social Science Research Network website: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2901808
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Prelec, D. (2009). Consumer behavior and the future of consumer payments. In R. E. Litan & M. N. Baily (Eds.), Moving Money: The Future of Consumer Payment (pp. 91-115). Washington, D.C.: Brookings Institution Press.
Raghubir, P., & Srivastava, J. (2008). Monopoly money: The effect of payment coupling and form on spending behavior. Journal of Experimental Psychology: Applied, 14(3).
Shah, A., Bettman, J., & Payne. J. (2014). Psychological tangibility of money influences loss aversion and propensity for gambling, in NA – Advances in Consumer Research Volume 42, eds. June Cotte and Stacy Wood, Duluth, MN: Association for Consumer Research, Pages: 184-188.
Shah, A., Eisenkraft, N., Bettman, J. R., & Chartrand, T. L. (2015). “Paper or plastic?”: How we pay influences post-transaction connection. Journal of Consumer Research, 42(5), 688-708.
World Bank Group. (2015). World Development Report 2015: Mind, Society, and Behavior. Retrieved from https://openknowledge.worldbank.org/handle/10986/20597
About the Author
Fahima Mohideen
Fahima is a graduate student in Applied Psychology at Pondicherry University, India. Her research interests span the areas of group dynamics, moral decision making, and behavioural economics.
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