Jess Taylor

Jess holds an MSc in Behavioral Science and works in Culture Risk Consulting at Deloitte, where she helps financial institutions strengthen decision-making, reduce behavioral risk, and build healthier organizational cultures. She previously served as President of UCL’s Behavioral Innovations Society, a community focused on delivering practical and sustainable behavior change across campus. She has designed behavioral frameworks for major banks, produced thought leadership on culture and investment behavior, and delivered workshops on emerging behavioral risks. Standing at the intersection of human behavior, financial services, and rapid technological change, she believes it is essential to embed behavioral science into how organizations navigate new challenges and make better decisions.

Recent Posts

The Behavioral Science of Remote Trust

This article will explore the behavioral science behind remote trust, beginning with the visibility bias that drives many return-to-office mandates. We’ll look at how monitoring and control can paradoxically reduce engagement, and walk through key behavioral models that help explain why employees often feel frustrated or disengaged under these policies.

Notes illustration

Eager to learn about how behavioral science can help your organization?