A woman writes on a large glass whiteboard with a blue marker in a bright office with large windows, desks, and computers in the background. Text on whiteboard: "500px," "FOOTER."

Digital journey optimization to increase content engagement

0 min read

Overview

Wellness Together Canada (WTC) was created by the Government of Canada in response to the unprecedented rise in mental health distress due to the COVID-19 pandemic. The platform provides free access to mental health services, including text support, educational content, mental wellness programs, and phone, text, or video counselling.

The Challenge

TDL was approached by WTC to diagnose barriers that users face in accessing and engaging with mental health services in the digital space and design a user experience to better guide users along their mental wellness journey.

Check out an extended write-up of the case study here.