Why do we only remember the first things on our grocery list?

The 

Primacy Effect

, explained.
Bias

What is the Primacy Effect?

The primacy effect is the tendency to remember the first piece of information we encounter better than information presented later on.

The image illustrates the "Primacy Effect" with a graph showing retention over time, highlighting three zones: "Zone of Premium Remembering" at the start, "Zone of Huh?" in the middle, and "Zone of Recent Things" at the end, emphasizing better memory retention at the beginning and end of a sequence.

Where this bias occurs

Imagine your partner or flatmate asks you to pick up a few things on your quick trip to the supermarket. It’s only six items, so you’re confident you’ll remember and don’t bother writing them down. Once you arrive at the store, you can only remember the first two and the last one, but nothing in between.

This is a classic example of the serial position effect, which describes how we tend to remember the first and last items in a list better than those in the middle. The first component of this cognitive bias is the primacy effect, where the initial items stick in your memory. The second part, the recency effect, accounts for why the last item is fresh in your short-term memory. But the middle items, without reinforcement, often fade quickly.1

The primacy effect plays a crucial role in human memory, recall of items, learning, and even first impressions, shaping not just what we remember, but how we make sense of the information we're given. 

To leverage this cognitive bias, companies often use television, radio, the internet, and print advertising to present us with the first impression of their product or service, even before it is available. Additionally, this technique is often used in news stories about upcoming phone releases or movie previews, with brands presenting the most important or impactful information first. 

Sources

  1. Primacy effect in Memory – IResearchNet. (2016, January 27). Retrieved https://psychology.iresearchnet.com/social-psychology/social-cognition/primacy-effect-in-memory/
  2. Cherry, K. (n.d.). 4 Common Decision-Making Biases, Fallacies, and Errors. Retrieved from https://www.verywellmind.com/problems-in-decision-making-2795486
  3. Anchoring Bias – Biases & Heuristics. (2019, September 09). Retrieved from https://thedecisionlab.com/biases/anchoring-bias/
  4. Koppell, J. G., & Steen, J. A. (2004). The Effects of Ballot Position on Election Outcomes. The Journal of Politics, 66(1), 267-281. doi:10.1046/j.1468-2508.2004.00151.x
  5. Miller, J. M., & Krosnick, J. A. (1998). The Impact of Candidate Name Order on Election Outcomes. Public Opinion Quarterly, 62(3), 291. doi:10.1086/297848
  6. Belmore, S. M., & Hubbard, M. L. (1987). The role of advance expectancies in person memory. Journal of Personality and Social Psychology, 53(1), 61-70. doi:10.1037/0022-3514.53.1.61
  7. Webster, D. M., Richter, L., & Kruglanski, A. W. (1996). On Leaping to Conclusions When Feeling Tired: Mental Fatigue Effects on Impressional Primacy. Journal of Experimental Social Psychology, 32(2), 181-195. doi:10.1006/jesp.1996.0009
  8. Cherry, K. (2019, September 24). Meet the Social Psychologist Behind the Conformity Experiments. Retrieved July 19, 2020, from https://www.verywellmind.com/solomon-asch-biography-2795519
  9. Asch, S. E. (1946). Forming impressions of personality. The Journal of Abnormal and Social Psychology, 41(3), 258-290. doi:10.1037/h0055756
  10. Hamm, T. (2012, September 06). The Primacy and Recency Effect and Your Next Purchase. Retrieved July 19, 2020, from https://www.thesimpledollar.com/save-money/the-primacy-and-recency-effect-and-your-next-purchase/
  11. Hiring TruthsManagers Reveal Their Practices and Opinions. (n.d.). Retrieved from https://www.simplyhired.com/guide/studies/hiring-truths

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Notes illustration

Eager to learn about how behavioral science can help your organization?