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Product Director

Montreal

TL;DR

  • We’re looking for someone to lead the growth of our behavioral product design practice
  • The ideal candidate has ample experience in product strategy, UX design & research, and/or design thinking, ideally in a leadership position
  • Hybrid work is available, but candidates should be available to join us in our sunny Montréal office 

A little bit about TDL

The Decision Lab is an applied behavioral science consulting firm based in Montréal. Our mission is to democratize the insights generated by ​​behavioral insights to help people live better lives. We’re a young company, but we punch about our weight: in the past, we’ve worked with partners like the Gates Foundation, Capital One, and the World Bank, using scientific thinking to tackle some of the thorniest problems of our day. 

Everything we do at TDL is guided by SPICE: Socially conscious, Pragmatic, Inventive, Catalytic, and Evidence-based. You can read more about us and our core values here.

Product design has grown to represent a major part of our practice. We’ve had opportunities to collaborate with organizations like IDEO, The Bill and Melinda Gates foundation, Capital one and Kids Help Phone to build products that combine behavioral science insights with best-in-class user research and UX practices. These projects have taught us that behavioral science isn’t just a helpful lens for good design; rather, we see it as key to unlocking the full potential of any product or service, and a core component of tomorrow’s design thinking methodologies. To help us define what that means, we’re looking for a product visionary who can challenge us to do better.

What you’ll be working on

  • Lead the growth of our behavioral product design practice, including defining internal processes around it, participating in thought leadership, and helping us to recruit the right people to execute our vision
  • Lead business development and sales for our behavioral product design capabilities, including participating in pitch calls, creating proposals, and building processes
  • Collaborating with Project Leaders and Directors to define the right scope for projects with a product design/development components
  • Mentoring our team of UX Designers, User Researchers, Consultants, and Project Leaders to effectively execute product projects
  • Overseeing the planning and execution of projects where product design or development is a core deliverable
  • Running design workshops, usability tests, or working sessions with the client and relevant stakeholders to flesh out the proposed user experience and features
  • Interfacing with other team members (Research Director, Managing Directors, Consultants) and external contractors (developers) to guide the creation of the product based on the specifications
  • Where appropriate, applying UX principles and behavioral science to identify key barriers and drivers of desired user behaviors
  • Identifying clear and measurable metrics to track the success of products in a behaviorally informed way

What we are looking for

We are looking for a candidate with at least 5+ years of professional experience working in big tech, startups, or digital ventures within a large consulting firm. The ideal candidate will also be passionate about the behavioral sciences and genuinely curious about how they can be applied to create impact through digital products.

You could be an excellent fit if these statements describe you:

  • You’re experienced: you have a proven track record working at the intersection of design, strategy, user research, and digital product design. You’re comfortably interfacing directly with senior clients and are able to effectively articulate product strategies and visions, including the rationale behind the recommendations provided. Experience with mobile apps is an asset.
  • You’ve mastered the tools of the trade: You’re comfortable using tools like Figma, Sketch, and Illustrator, and can leverage them to create high-level flows at a systems level.
  • You live and breathe design: You have an eye for good design and understand what makes for a good user experience. You’re able to translate UX principles into concrete recommendations, and are comfortable working with designers to perfect a product’s look and feel.
  • You’re a data-driven design thinker: You make use of a range of research methods to understand the user experience holistically. You are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration.
  • You thrive in a fast-paced environment: You are comfortable working in organizations that are dynamic and non-hierarchical. 

Office life

  • Work will take place on-site at our sunny Saint-Henri office, with the option of hybrid work. We’re located 5 minutes from downtown Montréal, overlooking a canal. We have the best coffee in the city & access to kayak & bike paths.
  • Candidate must be able to work in Canada (i.e. be a Canadian citizen, or be able to obtain a work permit to work in Canada — e.g. management consultants with US citizenship can obtain a TN visa)

How to apply

Do you feel like this role is right for you? If so, please send us your CV, cover letter, and an example of a past project you are proud of. You can send your application to careers@thedecisionlab.com

EQUAL OPPORTUNITY EMPLOYER

The Decision Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable law.

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Eager to learn about how behavioral science can help your organization?