Why your HR practices might not be as inclusive as you think with Sonia Kang

PodcastNovember 15, 2021
A stick figure stands on an orange table declaring, "I declare this office to be diverse, equitable and inclusive!" Another stick figure on the floor responds, "You can't just say those words and expect something to happen!"

I really think about this in terms of how I make decisions about meal planning. If you make your decisions about meal planning for a week at a time, you can see, when you zoom out, what the week looks like. So you can have a lot more diversity there because you see, “Oh, I can’t have the same thing on a Monday that I’m going to have on Wednesday,” and you build more diversity into the system. But when you’re making those decisions one at a time, they become disjointed from each other. So one day you’re like, “Oh, we’ll just have pizza,” and then two days later, you’re like, “Well, let’s just have pizza again.

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Intro

In this episode of the podcast, Brooke speaks to Sonia Kang, Associate Professor at the University of Toronto, Chief Scientist at the Behavioural Economics in Action Research Center at Rotman School of Management, and Canada Research Chair in Identity, Diversity, and Inclusion. Their conversation addresses some of the major diversity and inclusion pain points that job candidates, employees, and employers encounter throughout the HR cycle, from recruitment to onboarding and training. Sonia shares fascinating insights from her research, and offers practical advice for organizations seeking to improve the processes they use to attract talent, and ensure their employees feel as though they belong and are valued in their workplace.

Some of the topics discussed include:
  • Recruitment barriers, from gender stereotypes to biased application systems.
  • Zooming out to the wider picture when searching for the right candidates, and how hiring in sets can help identify the best people for your existing teams.
  • Making employees feel like they belong through onboarding co-creation.
  • The use of defaults to encourage promotion competition.
  • Practical steps organizations can immediately take to address gaps in their inclusion and diversity strategies.

About the Guest

Sonia Kang

Sonia Kang

Sonia Kang is an Associate Professor of Organizational Behaviour and Human Resource Management in the Department of Management at the University of Toronto, Mississauga, and holds a cross-appointment to the Organizational Behaviour and HR Management area at Rotman. She is the Chief Scientist at BEAR, the Behavioural Economics in Action Research Center at Rotman, and Canada Research Chair in Identity, Diversity, and Inclusion. Her research explores the challenges and opportunities of diversity, including strategies for mitigating the far-reaching effects of stigma and harnessing the power of diversity for society and organizations alike. Sonia’s research has been published in journals including the Journal of Personality and Social Psychology, Psychological Science, Administrative Science Quarterly, and the Journal of Experimental Social Psychology, and has been featured in media outlets such as The Globe and Mail and The Atlantic.

About the Interviewer

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Dr. Brooke Struck

Dr. Brooke Struck is the Research Director at The Decision Lab. He is an internationally recognized voice in applied behavioural science, representing TDL’s work in outlets such as Forbes, Vox, Huffington Post and Bloomberg, as well as Canadian venues such as the Globe & Mail, CBC and Global Media. Dr. Struck hosts TDL’s podcast “The Decision Corner” and speaks regularly to practicing professionals in industries from finance to health & wellbeing to tech & AI.

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