Transparency in energy contracts

Framing Effect and Energy Efficiency
Intervention Energy Efficiency

Can behavioral interventions produce positive effect on compliance levels in energy contracts?

Intervention Description

The Netherlands Authority for Consumers and Markets worked to increase transparency from energy suppliers regarding their respective energy contracts. The following nudges were tested: using higher perceived sanctioning, informing firms of the desired behavior, and using social influence by predominantly targeting the largest firms. The results demonstrated that all of these interventions used together had a positive effect on compliance levels.