Combatting Online Misinformation in Mental Health Content

The Big Problem

Most of us have encountered our fair share of misleading mental health content online. Whether it’s short-form videos framing everyday behaviors as symptoms of ADHD, sensationalist infographics touting life hacks guaranteed to “cure your anxiety,” or influencers distilling complex psychological concepts into trendy buzzwords, this misinformation too often sacrifices education for engagement. Even worse, users misled by this content may self-diagnose, delay seeking professional help, adopt harmful coping mechanisms, or alter their medication without expert guidance.

While the destigmatization of mental health discourse is a positive shift, the spread of inaccurate ideas can popularize unsupported treatments, glorify mental disorders, and undermine trust in mental health experts. For healthcare leaders, digital health innovators, and policymakers trying to promote credible, evidence-based mental health information—whether through public awareness campaigns or social media moderation initiatives—combating the rapid spread of online misinformation can feel like an uphill battle. Misleading mental health content often outpaces credible sources, garnering greater engagement and farther reach than accurate information delivered by expert voices.1 At the same time, efforts to build awareness and encourage fact-checking often fall flat against the psychological biases and mental shortcuts that shape how users process information.2 

While this issue is multifaceted—and, therefore, requires an interdisciplinary approach—behavioral science introduces several promising opportunities to elevate the impact of interventions. Rather than simply countering misinformation with facts, we must reshape how information is delivered, consumed, and shared, aligning solutions with existing behavioral patterns instead of fighting against them. This article explores several opportunities to combat mental health misinformation and promote the online spread of reliable, accurate mental health content.

About the Author

Smiling woman with long hair stands in front of a lush plant with pink and yellow flowers, near what appears to be a house exterior with horizontal siding and a staircase.

Kira Warje

Kira holds a degree in Psychology with an extended minor in Anthropology. Fascinated by all things human, she has written extensively on cognition and mental health, often leveraging insights about the human mind to craft actionable marketing content for brands. She loves talking about human quirks and motivations, driven by the belief that behavioural science can help us all lead healthier, happier, and more sustainable lives. Occasionally, Kira dabbles in web development and enjoys learning about the synergy between psychology and UX design.

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Read Next

Notes illustration

Eager to learn about how behavioral science can help your organization?