Protecting Youth Well-Being on Social Media Platforms

The Big Problem

Many adults remember staying connected through proximity. Friendships depended on who lived nearby, who shared a classroom, or who could meet after school. If someone didn’t call back, the silence could last for days. Today’s youth grow up inside social media systems where connection rarely pauses. Messages ping instantly, reactions appear in real time, and visibility is tracked through views, likes, and follows.

Social media doesn’t simply host interaction. It shapes how attention and emotion develop. Platforms watch what users replay, where they slow their scroll, and what draws them back after logging off, then revise what appears next. Personalization learns fast, and it may increasingly reward content that captures repeat attention, as measured through pauses, replays, and return visits.

Adolescents encounter these systems while emotional regulation, judgment, and self-control are still developing. The skills required to manage algorithmic feeds—deciding when to disengage, interpreting social feedback, resisting repeated exposure to potentially harmful ideologies—aren’t yet stable. Young users may understand that algorithms respond to behavior, but they might not consistently adjust how they scroll or absorb messages that could be harmful to their well-being.

Decision science suggests that protecting vulnerable youth requires changing the conditions that shape engagement, including supportive defaults, incentives for platforms to promote safer control settings, and visible modeling of social media literacy by trusted figures.

About the Author

Maryam Sorkhou

Maryam holds an Honours BSc in Psychology from the University of Toronto and is currently completing her PhD in Medical Science at the same institution. She studies how sex and gender interact with mental health and substance use, using neurobiological and behavioural approaches. Passionate about blending neuroscience, psychology, and public health, she works toward solutions that center marginalized populations and elevate voices that are often left out of mainstream science.

About us

We are the leading applied research & innovation consultancy

Our insights are leveraged by the most ambitious organizations

Image

I was blown away with their application and translation of behavioral science into practice. They took a very complex ecosystem and created a series of interventions using an innovative mix of the latest research and creative client co-creation. I was so impressed at the final product they created, which was hugely comprehensive despite the large scope of the client being of the world's most far-reaching and best known consumer brands. I'm excited to see what we can create together in the future.

Heather McKee

BEHAVIORAL SCIENTIST

GLOBAL COFFEEHOUSE CHAIN PROJECT

OUR CLIENT SUCCESS

$0M

Annual Revenue Increase

By launching a behavioral science practice at the core of the organization, we helped one of the largest insurers in North America realize $30M increase in annual revenue.

0%

Increase in Monthly Users

By redesigning North America's first national digital platform for mental health, we achieved a 52% lift in monthly users and an 83% improvement on clinical assessment.

0%

Reduction In Design Time

By designing a new process and getting buy-in from the C-Suite team, we helped one of the largest smartphone manufacturers in the world reduce software design time by 75%.

0%

Reduction in Client Drop-Off

By implementing targeted nudges based on proactive interventions, we reduced drop-off rates for 450,000 clients belonging to USA's oldest debt consolidation organizations by 46%

Read Next

Notes illustration

Eager to learn about how behavioral science can help your organization?