Script Theory
What is Script Theory?
Script theory is a psychological framework that explains how people rely on stored mental templates, or "scripts," to navigate common situations. These scripts provide step-by-step expectations for behavior, helping us act efficiently in familiar contexts, like dining at a restaurant or attending a meeting. Developed by cognitive scientists, script theory is widely used to understand habits, decision-making, and behavioral change.
The Basic Idea
Sometimes your day unfolds like a movie. You leave the house, stop for coffee, nod to your neighborhood barista who knows you by name, see that same dog, and soon enough, you’ve played out a familiar sequence. The social “scenes” tend to follow a rather predictable script, helping you figure out what to do, what to expect, and how to respond. These patterns aren’t just random movie scenes—they are products of processing and internalizing the images and interactions we come across, from our morning routine to our daily wind-down. Each context comes with its own unconscious cues, cast of characters, and some rules of engagement.
Script theory explains how people absorb and apply structured information, or “scripts,” to navigate familiar situations. These scripts can be thought of as mental representations for everyday sequences of behaviors derived from the repetition of social interactions. Scripts are how we appraise, predict, and organize our social experiences throughout life.1 Think of the restaurant script; those expectations that come with the behaviors as you enter, order, eat, and leave your favorite restaurant.2 With these scripts in mind, we can understand how events unfold at a faster pace and make decisions about what’s next without starting from scratch.
Just like a movie script, these cognitive scripts can be divided into bite-sized scenes. When you put in your pizza order, you don’t order the tiramisu first—these choreographed, sequential moments represent the scenes within the script for the restaurant order. Scenes paint the strokes of the broader picture, becoming habitual over time so that you can complete familiar behaviors with minimal cognitive effort required. Of course, cognitive scripts aren’t static in nature, as they are updated through novel experiences and unexpected occurrences.3 The dynamic element of cognitive scripts provides some insight into how we make sense of the complexity of day-to-day life. Some situations require off-script improvisation.
Scripts are not only cognitive—they are affective, too. Emotional patterns, reactions, and perspectives integrate into the code of script theory. Some conventional theorists of this model argue that emotionally meaningful scenes within a script are foundational, where individuals find ways to enhance positive feelings while minimizing negative ones.4 The emotional undertone of scripts influences more than our behavior—it colors our emotional livelihood, interpersonal expectations, and the highs and lows of the human condition. Putting our feelings aside for now, let’s look at the kinds of scripts that emerge from our behaviors.
Types of scripts: From roles to experiences
In the research on cognitive scripts, there are three primary types: event, physical, and role scripts. These various scripts help define how we behave depending on the context. Event scripts explain how humans act in particular situations; physical scripts explain our social expectations in places; and role scripts act as guiding frameworks for social roles we adopt. Scripts are inherently based on the perspective of the individual—of course, your restaurant script as a customer is distinct from the restaurant script of the chef. Let’s take a closer look at these scripts in action, with some examples: 5, 6
Regardless of what type of script is written, it can be weak or strong..2 A weaker script is composed of fluid scenes of varied content, while a stronger script spells out a precise sequence of scenes or behaviors that will be performed. Our restaurant script at the pizzeria may be strong, since the order of events is relatively the same whenever you order a pizza. In contrast, your Saturday afternoon script is weaker: you might browse a bookstore, run into a neighborhood friend for a coffee, or stay in listening to a new album from your favorite musician. The sequence is substantially less fixed and is context-dependent, even though how you usually spend a Saturday may feel familiar.
How cognitive scripts are written by behavior
Originators of script theory explain that we come to understand the world through the collection of stories we recount in our minds. The intrinsic scripts we write in our brains arise from socialization, especially as we develop in childhood. This is easy to imagine when you reflect on who you imitated or followed as a child—the behaviors you learned from parents, teachers, friends, or anyone else with more life experience than you. Inevitably, the formation of scripts follows the culture in which they reside, as defined by social norms.7 In this sense, scripts are crucial mechanisms in our cultures, recognizing our unique contexts and reinforcing identities underneath the umbrella of social cognition.
Outside of our minds, extrinsic scripts are shaped by social behaviors. They give individuals a sense of autonomy while operating within society-wide normative rules, serving as effective tools for socialization and the exchange of common knowledge. These external influences, once absorbed internally, can help explain our intentions, expectations, and behavior. However, more scripts don’t necessarily imply more fruitful interactions, as an excess of pre-determined scripts may lead us to a lack of wonder and spontaneity.
What script theory contributes to the behavioral sciences
Script theory is downstream from several ideas from social psychology and behavioral science. Social psychology concepts like self-presentation are adjacent to scripts, defining how we manage our social impressions through habitual social patterns. Other relevant appropriations from psychology may include schemas or social roles.1 Taken together, these ideas highlight how scripts serve as the cognitive and behavioral infrastructure beneath much of our daily life, shaping not only what we do, but how we understand ourselves and others in familiar contexts.
From a behavioral science perspective, scripts help behaviors transition from effortful, deliberate processing (System 2) to fast, automatic processing (System 1). When we first learn a task, we rely on System 2 thinking to consciously plan each step, but through repetition, scripts enable these actions to become more automatic, reducing cognitive load. Over time, repeated exposure allows these behaviors to migrate from deliberate, effortful cognition to more automatic processing. In this way, scripts help bridge the gap between novelty and habit, shaping how we move through familiar situations with little conscious oversight.
“Humans are not ideally set up to understand logic; they are ideally set up to understand stories.”
— Roger Schank, cognitive psychologist and co-theorist of script theory
About the Author
Isaac Koenig-Workman
Isaac Koenig-Workman has several years of experience in mental health support, group facilitation, and public communication across government, nonprofit, and academic settings. He holds a Bachelor of Arts in Psychology from the University of British Columbia and is currently pursuing an Advanced Professional Certificate in Behavioural Insights at UBC Sauder School of Business. Isaac has contributed to research at UBC’s Attentional Neuroscience Lab and Centre for Gambling Research, and supported the development of the PolarUs app for bipolar disorder through UBC’s Psychiatry department. In addition to writing for TDL, he works as an Early Resolution Advocate with the Community Legal Assistance Society’s Mental Health Law Program, where he supports people certified under B.C.'s Mental Health Act and helps reduce barriers to care—especially for youth and young adults navigating complex mental health systems.