Organizational Psychology
What is Organizational Psychology?
Organizational psychology is the study of how thoughts, emotions, and behaviors influence individual and group functioning within organizations. It examines factors such as motivation, leadership, communication, and culture to understand how people behave in the workplace, and why some systems foster collaboration and growth while others fall short. Drawing from psychology, sociology, and management research, organizational psychology helps institutions refine processes, support human well-being, and cultivate environments where people and ideas can thrive.
The Basic Idea
Your job has all the red flags. A few voices dominate every meeting while the others sit in practiced stillness, eyes fixed on their screens, pretending to take notes. Gossip circles in familiar loops. Aside from small talk about the weather, it doesn’t feel safe to speak freely. Praise is sparse. Feedback arrives too late to matter. There is no blowup, no breaking point. Just a slow fraying of trust that makes people show up a little less each day.
Then, something shifts. You land a job somewhere new. The job title changes. So does the floor plan. But the most important shift of all is the atmosphere. On your first day, your manager remembers your name. By the end of the week, they notice when your schedule is full. Team check-ins leave space for both progress and concerns. When you speak, people look up. The walls aren’t plastered with motivational posters about wellness and team spirit, but you feel it anyway: in the flexible timelines, in the shared laughter, in the way leadership sets boundaries instead of ignoring them. You don’t have to prove you belong. It is already assumed.
Organizational psychology helps explain these dynamics by studying how behavior unfolds inside structured environments—from fast-moving startups to sprawling public systems. In this field, researchers examine how leadership, communication, and workplace norms shape daily experience and how those invisible structures can lift people up or quietly wear them down.1 They pose questions that seem simple at first, but rarely are. Why do some teams click while others unravel? What keeps people engaged in an organization, or nudges them toward the exit? Why does one environment leave you energized and another make every task feel heavier than it should?
At its core, organizational psychology aims to build environments where people can do their best work without sacrificing their well-being to get there.
“Organizations exist to make people’s strengths effective and their weaknesses irrelevant”
— Frances Hesselbein, American Businesswoman and former CEO of the American Girl Scouts2
About the Author
Maryam Sorkhou
Maryam holds an Honours BSc in Psychology from the University of Toronto and is currently completing her PhD in Medical Science at the same institution. She studies how sex and gender interact with mental health and substance use, using neurobiological and behavioural approaches. Passionate about blending neuroscience, psychology, and public health, she works toward solutions that center marginalized populations and elevate voices that are often left out of mainstream science.