Join us on our mission to change the world through better decisions
A little bit about us
The Decision Lab is a behavioral science consultancy dedicated to creating social good by helping individuals, organizations and governments make better decisions. Through research, analysis and product design, we help organizations such as the Bill and Melinda Gates Foundation, Capital One and the World Bank solve thorny problems and build impactful evidence-based digital products.
Why this role is important for TDL
We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. The associate role is at the front line of bridging this gap. This means that we look for bright, capable and curious candidates with a strong grasp of behavioral science concepts (from the point of view of behavioral economics, psychology, neuroscience, sociology, etc.) who have a thirst for translating evidence (be it desk research, experiments or analytics) into public or client-facing deliverables.
As an associate, you will work on exciting and impactful projects from day one. You will collaborate with our team of senior consultants, directors, and researchers to tackle challenges for some of the largest organizations in the world. In many cases, this means collaborating with clients to understand the context and issues, translate them into behavioral terms, perform desk and quantitative and qualitative research to dig into them, and then work with the team to identify potential solutions to tackle them.
Why this role is great for you
The Decision Lab is a place where you can learn to use evidence-based approaches to solve diverse & complex challenges. You will work alongside intelligent & free-thinking colleagues who lead with optimism, pragmatism and empathy. Rather than reusing the same behavior change frameworks, TDL develops custom solutions – this means that in addition to being evidence-based, your role will be fundamentally creative and you will have the opportunity to evolve and express your thinking in the work you do. Our team helps and empowers each other and we have a rich set of tools and frameworks that you will be exposed to, but you will ultimately be responsible for your work – past hires tell us they are surprised to what extent they are able to take intellectual ownership of the projects they work on.
Examples of the things we do
- Our collaboration with the World Bank – on incentive frameworks for knowledge sharing
- Our work with Capital One – a study we did on helping Americans undo the effects of stress on financial decisions.
- Our insights – we are one of the largest publications in applied behavioral science
- Our biases – we provide resources for organizations to learn about how behavioral science
What you’ll be working on
- Performing desk research, data analysis and stakeholder interviews to understand and document the project context
- Uncovering and challenging client assumptions, intuitions and prior knowledge
- Finding and synthesizing relevant research across behavioral science-related fields
- Leveraging established frameworks to better understand the precursors of the targeted behavior
- Adapting proprietary data gathering instruments to uncover barriers associated with these precursors
- Conducting randomly controlled trials in both laboratory and field settings
- Generating hypotheses and validating them through targeted field work
- Analyzing and synthesizing qualitative and quantitative findings to answer core questions
- Prioritizing findings and distilling key insights by collaborating with senior consultants, directors to produce client-facing deliverables
What we are looking for
We are looking for a candidate with at least 1+ year of professional experience in a field related to behavioral science, management consulting, psychology or an MSc. in a field related to behavioral science. Key attributes of the ideal candidate include:
- Experience: you have 1+ year experience sitting at the intersection between strategy, psychology and consulting and have demonstrated repeated successes in connecting these worlds,
- Research Focus: you have an obsession with data – this means tapping into existing research (including resources such as peer-reviewed studies on Google Scholar) as well as setting up proper data instrumentation to track desired behaviors related to specific goals.
- Design Thinking: you are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration.
- Engineering Mindset: you have an engineering mindset – focused on application rather than theory and eager to dive into tinkering, creating, testing and reiterating solutions.
- Experimentation Rigor: you are keen on using rigorous testing to decide what the right course of action is rather than relying on intuition.
- Deep Expertise: you bring deep expertise in various aspects of product management, with at least a few significant product launches under your belt.
- Business Sense: you are a holistic, strategic thinker. You constantly connect the dots between ideas, problems, organizations – and how ethical & sustained impact can be achieved.
- Culture: you are comfortable working in an ambiguous and dynamic environment and comfortable with non-hierarchical organizations.
About the role
- 3-month contractual position (internship), with possibility of extension
- Salary: commensurate with experience, starting at $15 CAD/hour
- Work will take place on-site at our sunny Saint-Henri office – we’re located 5 minutes from downtown, overlooking a canal, have the best coffee in the city & access to kayak & bike paths
- Possibility of remote work until Covid-19 situation is resolved
- Candidate must be a Canadian citizen or PR
- Independent thinking and ability to work within rigorous, deadline-driven structure
- Familiarity with behavioral economics concepts (biases, heuristics, framework)
- Strong interest in empirical behavioral research
- Good grasp of qualitative and quantitative methods, experimental design and statistics
- Strong verbal and written skills
- Consulting experience an asset
Do you feel like this role is right for you? If so, please send us your CV, cover letter and an example of a past project you are proud of – to help us understand why this would be a good fit. You can send your application to email@example.com.
About The Decision Lab
EQUAL OPPORTUNITY EMPLOYER
The Decision Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable law.
As a non-profit, we have a deep-rooted belief that better decisions make a better world. However, improving decisions is a messy and difficult thing. For this reason, we have laid out a clear set of criteria for what constitutes good work. Our approach is inspired by many of the organizations and individuals we use as role models.
We believe that a good approach to creating social impact is SPICE: Socially driven, Pragmatic, Inventive, Catalytic and Evidence based. We use these criteria to evaluate ourselves, our work, the clients we choose to take on and the people we make part of our team. Read more about SPICE below:
We create positive and fair outcomes for individuals, organizations and societies.
The outcomes that societies want to achieve are constantly being discussed and revised, always a work in progress. They are not defined from the outset or from the outside. For these outcomes to be sustainable, they must integrate societal, environmental and economic dimensions.
We develop solutions that are practical, effective and attainable.
We are deeply committed to bringing our ideals to life. To do so, we let the problem be the guide for our attention. We are agnostic regarding approaches and dispassionate in our assessment of candidate solutions. This unwavering focus on the problem allows us to employ the full range of tools at our disposal, deploying the right ones for each context.
We develop solutions that are not constrained by the current reality.
When no existing solution is adequate to the problem at hand, we must move from curation to creation. Success in these contexts requires a commitment to exploration and an openness to inspiration.
We develop solutions that spark rapid transition to a new paradigm.
When we reach a tipping point, a small nudge sparks a change from one equilibrium state to another. By starting small and iterating quickly, we manage the change in a deliberate and responsible manner, ensuring that the catalytic reaction is positive when unleashed at scale. We can also help manage the journey to the tipping point, creating pre-conditions for catalytic projects to take off.
We develop solutions that use evidence as a compass.
We are deeply committed to using evidence to guide our actions. We build evidence in-house through robust experimentation, and integrate our findings into a wider body of knowledge, coming from many people and many places. This cohesive landscape of insights allows us to triangulate the best course of action.