Behavioral Product Manager

Join us on our mission to change the world through better decisions

 

A little bit about us

The Decision Lab is a behavioral science consultancy dedicated to creating social good by helping individuals, organizations and governments make better decisions. Through research, analysis and product design, we help organizations such as the Bill and Melinda Gates Foundation, Capital One and the World Bank solve thorny problems and build impactful evidence-based digital products.

 

Why this role is important for TDL

We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. The behavioral product manager role is at the front line of bridging this gap. This means that we look for bright, capable and curious candidates with a strong grasp of behavioral science concepts (from the point of view of behavioral economics, psychology, neuroscience, sociology, etc.) who have a thirst for translating evidence (be it desk research, experiments or analytics) into product features.

As a behavioral product manager, you will work on exciting and impactful projects from day one. You will collaborate with our team of directors, designers and researchers to create and improve products for some of the largest organizations in the world. In many cases, this means collaborating with clients to understand and diagnose product issues, translate them into behavioral terms, identify potential solutions and then build roadmaps to test and implement them.

 

Why this role is great for you

The Decision Lab is a place where you can learn to use evidence-based approaches to solve diverse & complex challenges. You will work alongside intelligent & free-thinking colleagues who lead with optimism, pragmatism and empathy. Rather than reusing the same behavior change frameworks, TDL develops custom solutions – this means that in addition to being evidence-based, your role will be fundamentally creative and you will have the opportunity to evolve and express your thinking in the work you do. Our team helps and empowers each other and we have a rich set of tools and frameworks that you will be exposed to, but you will ultimately be responsible for your work – past hires tell us they are surprised to what extent they are able to take intellectual ownership of the projects they work on.

Examples of the things we do

 

What you’ll be working on

  • Understand and validate the needs of client and users and translate them into product specifications
  • Interface with other team members (Research Director, Managing Directors, Consultants) and external contractors (designers, developers) to guide the creation of the product based on the specifications;
  • Apply behavioral science to identify key barriers and drivers of desired user behaviors
  • Identify clear and measurable metrics to track the success of the product
  • Based on behavioral science frameworks and research, develop a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key client stakeholders
  • Develop product positioning strategies based on evidence gathered through desk research, surveys and product testing
  • Translate product strategy into specific KPIs, then develop tracking methodology to closely monitor and improve on these KPIs through the sustained use of behavioral strategies
  • Scope and prioritize product features and activities based on their alignment with evidence gathered and projected impact
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding

 

What we are looking for

We are looking for a candidate with at least 3+ years of professional experience in product management or a related field. The ideal candidate will be passionate about the behavioral sciences and genuinely curious about how they can be applied to create impact through digital products. Key attributes of the ideal candidate include:

  • Experience: you have 3+ years experience sitting at the intersection between strategy, design, UX, development and marketing aspects of digital products and have demonstrated repeated successes in connecting these worlds to launch successful products.
  • Design Thinking: you are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration.
  • Research Focus: you have an obsession with data – this means tapping into existing research (including resources such as peer-reviewed studies on Google Scholar)  as well as setting up proper data instrumentation to track desired behaviors related to the product’s goals.
  • User Journey Focus: you have a deep understanding of user personas, customer journey mapping and applying behavioral science to make both of these more evidence-based
  • Engineering Mindset: you have an engineering mindset – focused on application rather than theory and eager to dive into tinkering, creating, testing and reiterating solutions.
  • Experimentation Rigor: you are keen on using rigorous testing to decide what the right course of action is rather than relying on intuition.
  • Deep Expertise: you bring deep expertise in various aspects of product management, with at least a few significant product launches under your belt.
  • Business Sense: you are a holistic, strategic thinker. You constantly connect the dots between ideas, problems, organizations  – and how ethical & sustained impact can be achieved.
  • Culture: you are comfortable working in an ambiguous and dynamic environment and comfortable with non-hierarchical organizations.

 

About the role

  • Permanent position
  • Salary: Commensurate with experience
  • Work will take place on-site at our sunny Saint-Henri office – we’re located 5 minutes from downtown, overlooking a canal, have the best coffee in the city & access to kayak & bike paths
  • Possibility of remote work until Covid-19 situation is resolved
  • Candidate must be able to work in Canada (Canadian citizens, or have or are able to obtain a work permit to work in Canada – e.g. management consultants with US citizenship can obtain a TN visa)

 

Applications Instructions

Do you feel like this role is right for you? If so, please send us your CV, cover letter and an example of a past project you are proud of – to help us understand why this would be a good fit. You can send your application to careers@thedecisionlab.com.

Continue reading “Behavioral Product Manager”

Associate

Join us on our mission to change the world through better decisions

 

A little bit about us

The Decision Lab is a behavioral science consultancy dedicated to creating social good by helping individuals, organizations and governments make better decisions. Through research, analysis and product design, we help organizations such as the Bill and Melinda Gates Foundation, Capital One and the World Bank solve thorny problems and build impactful evidence-based digital products.

Why this role is important for TDL

We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. The associate role is at the front line of bridging this gap. This means that we look for bright, capable and curious candidates with a strong grasp of behavioral science concepts (from the point of view of behavioral economics, psychology, neuroscience, sociology, etc.) who have a thirst for translating evidence (be it desk research, experiments or analytics) into public or client-facing deliverables. 

As an associate, you will work on exciting and impactful projects from day one. You will collaborate with our team of senior consultants, directors, and researchers to create tackle challenges for some of the largest organizations in the world. In many cases, this means collaborating with clients to understand the context and issues, translate them into behavioral terms, perform desk and quantitative and qualitative research to dig into them, and then work with the team to identify potential solutions to tackle them.

Why this role is great for you

The Decision Lab is a place where you can learn to use evidence-based approaches to solve diverse & complex challenges. You will work alongside intelligent & free-thinking colleagues who lead with optimism, pragmatism and empathy. Rather than reusing the same behavior change frameworks, TDL develops custom solutions – this means that in addition to being evidence-based, your role will be fundamentally creative and you will have the opportunity to evolve and express your thinking in the work you do. Our team helps and empowers each other and we have a rich set of tools and frameworks that you will be exposed to, but you will ultimately be responsible for your work – past hires tell us they are surprised to what extent they are able to take intellectual ownership of the projects they work on.

Examples of the things we do

What you’ll be working on

  • Performing desk research, data analysis and stakeholder interviews to understand and document the project context
  • Uncovering and challenging client assumptions, intuitions and prior knowledge
  • Finding and synthesizing relevant research across behavioral science-related fields
  • Leveraging established frameworks to better understand the precursors of the targeted behavior
  • Adapting proprietary data gathering instruments to uncover barriers associated with these precursors
  • Conducting randomly controlled trials in both laboratory and field settings
  • Generating hypotheses and validating them through targeted field work
  • Analyzing and synthesizing qualitative and quantitative findings to answer core questions
  • Prioritizing findings and distilling key insights by collaborating with senior consultants, directors to produce client-facing deliverables

What we are looking for

We are looking for a candidate with at least 1+ year of professional experience in a field related to behavioral science, management consulting, psychology or an MSc. in a field related to behavioral science.  Key attributes of the ideal candidate include:

  • Experience: you have 1+ year experience sitting at the intersection between strategy, psychology and consulting and have demonstrated repeated successes in connecting these worlds,
  • Research Focus: you have an obsession with data – this means tapping into existing research (including resources such as peer-reviewed studies on Google Scholar)  as well as setting up proper data instrumentation to track desired behaviors related to specific goals.
  • Design Thinking: you are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration.
  • Engineering Mindset: you have an engineering mindset – focused on application rather than theory and eager to dive into tinkering, creating, testing and reiterating solutions.
  • Experimentation Rigor: you are keen on using rigorous testing to decide what the right course of action is rather than relying on intuition.
  • Deep Expertise: you bring deep expertise in various aspects of product management, with at least a few significant product launches under your belt.
  • Business Sense: you are a holistic, strategic thinker. You constantly connect the dots between ideas, problems, organizations  – and how ethical & sustained impact can be achieved.
  • Culture: you are comfortable working in an ambiguous and dynamic environment and comfortable with non-hierarchical organizations.

About the role

  • 3-month contractual position (internship), with possibility of extension 
  • Salary: commensurate with experience, starting at $15 CAD/hour
  • Work will take place on-site at our sunny Saint-Henri office – we’re located 5 minutes from downtown, overlooking a canal, have the best coffee in the city & access to kayak & bike paths
  • Possibility of remote work until Covid-19 situation is resolved
  • Candidate must be a Canadian citizen or PR

Qualifications

  • Independent thinking and ability to work within rigorous, deadline-driven structure
  • Familiarity with behavioral economics concepts (biases, heuristics, framework)
  • Strong interest in empirical behavioral research
  • Good grasp of qualitative and quantitative methods, experimental design and statistics
  • Strong verbal and written skills
  • Consulting experience an asset

Applications Instructions

Do you feel like this role is right for you? If so, please send us your CV, cover letter and an example of a past project you are proud of – to help us understand why this would be a good fit. You can send your application to careers@thedecisionlab.com.

Continue reading “Associate”

Staff Writer

Who We Are

The Decision Lab is a Canadian think-tank dedicated to democratizing behavioral science through research and analysis. We are on a mission to build a more equitable world by using research in decision science and behavioral economics to design evidence-based interventions and programs that can be applied to pressing societal issues. 

We believe that democratizing the availability of and access to content that can be used by industry practitioners is a critical part of this mission because it equips researchers and practitioners with the tools to apply evidence-driven insights. Since launching in 2013, we have become one of the leading publications in this space and have worked with organizations such as The World Bank, the Gates Foundation and some of the largest financial institutions across North America.

The Position

TDL was created with the vision of bridging the gap between behavioral science research and application. A core part of our mission is to create content that highlights important and often unnoticed research and provides actionable and applied takeaways. Staff writers will be responsible for locating, synthesizing and writing about new cutting edge research in behavioral science, behavioral economics and psychology. In particular, a successful staff writer will be heavily focused on the application of this research in the sectors where it can be most impactful.

As a staff writer, you will have the opportunity to:

  • Reach a wide, global audience with over 500,000 engagements per year
  • Work with some of the top behavioural science researchers in the world to create applied content for our growing audience of 12,000 newsletter subscribers
  • Collaborate with a growing, diverse and talented team of researchers, UX designers, analysts, data scientists and over 60 writers from across the globe

Please note that this is a volunteer position.

Requirements

With over 500,000 online engagements per year, 12,000 newsletter subscribers, and over 60 contributors and staff writers, TDL’s publication is looking for an experienced, engaging writer who is looking to demonstrate thought leadership in the field of applied behavioral science.

Beyond that, we are looking for someone who is creative in their approach to applying old research to new and emerging problems in a wide variety of sectors. 

  • Academic and/or work experience related to applying research within the domain of behavioral science
  • Exceptional writing ability
  • The ability to translate academic research in the field of behavioral science into clear and engaging articles for a wide audience
  • Strong communication skills
  • A commitment of approximately 10 hours per week (minimum of 2 articles per month at 600 – 1,000 words per article)

How to Apply

Please email your CV, an article pitch, and a sample of your previous writing to editor@thedecisionlab.com. Due to a high volume of applications, only successful candidates will be contacted.

Your pitch must include the following:

[1] A proposed headline. Essentially, how would you distill your proposed article topic into one line?

[2] 100-150 words explaining what area of research your article topic is related to, along with an overview of what new insights you’ll be providing or synthesizing.

[3] At least two sources of academic research that you’re planning on basing your article around. Include these with proper citations (APA preferred).

If you are interested in writing for us on a less formal basis, please check out our content submissions page for more information on how to submit a single article.