Behavioral Insights Intern

A little bit about us

The Decision Lab is a socially conscious applied research firm. We provide consulting services to some of the largest organizations in the world, carry out research in priority areas, and run one of the largest publications in applied behavioral science. In the past, we have helped organizations such as the Gates Foundation, Capital One, and the World Bank solve some of their thorniest problems using scientific thinking.

EXAMPLES OF THINGS WE DO

Why this role is important for TDL

We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. Our online platform garners more than 1.5 million reads per year; our podcast features guests such as Cass Sunstein, Olivier Sibony and Antonio Damasio; our followership includes practitioners at top firms such as McKinsey, Harvard and Google; and our work is regularly featured in outlets such as Forbes, Vox, The Huffington Post and Bloomberg.

Our editorial staff is at the front line of evangelizing the use of behavioral insights in world-leading organizations. At present, we are seeking to complement our existing roster of educational resources with new forms of content focused more on supporting readers in implementing changes they want to make (especially in their professional lives).

We are looking for bright, capable, and curious candidates with a good grasp of behavioral science (from points of view that may include behavioral economics, psychology, neuroscience, sociology, ethnography, etc.) who are eager to communicate scientific evidence as practical, actionable, and digestible content. An ideal candidate is an excellent writer and editor, who has experience working or volunteering in one of the following areas:

  • Health and wellbeing
  • Financial services
  • Education
  • Consumer & community insights
  • Digital design

Other topic areas of secondary interest include: climate & energy, AI, development & social protection, insurance.

What you will work on

This internship is an opportunity to get hands-on experience working in a fast-paced, dynamic environment. As an intern, you will not be taking coffee orders or making photocopies. Rather, you will be an essential part of our content team, reporting directly to the senior editor.

Your tasks will include:

  • Generating and refining content topic ideas, in collaboration with our Consulting team as well as the TDL Advisors
  • Structuring inputs gathered into content outlines
  • Collaborating with the editorial team to refine approaches to covering various topics
  • Drafting content for TDL’s online platform
  • Adhering to TDL’s style guides, brand tone, and structural templates
  • Promoting scientific accuracy by verifying facts, dates, and statistics, using standard reference sources
  • Ensuring all content aligns with ethical codes of practice and legal guidelines (leveraging Copyscape or other such tools)
  • Editing the work of your peers
  • Revising your content based on feedback received

Baseline qualifications include:

  • Native-level fluency in English
  • Exceptional copywriting, editorial, and communication skills
  • Familiarity with behavioral economics concepts (biases, heuristics, frameworks) 
  • Academic and/or work experience within the domain of behavioral science, economics, psychology, philosophy, or other related fields

About the role

  • Can be fully remote
  • From any time zone—though there will be one weekly meeting and one additional monthly meeting that will be held in the Eastern Time Zone (GMT-5)
  • For candidates located in Montreal, it may be possible to offer one day / week of work from our office in St Henri
  • Anticipated workload is approximately 10 hours per week
  • The pay rate is $800 / month, for 4 months
  • After the 4-month internship, selected candidates can be rolled up into the Behavioral Insights Fellowship program (which is an indefinite position, and offers additional skills development opportunities)

Application Instructions

Do you feel like this role is right for you? If so, please fill out our application form.

 

More About The Decision Lab

EQUAL OPPORTUNITY EMPLOYER

The Decision Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable law.

OUR VALUES

As a social enterprise, we have a deep-rooted belief that better decisions make a better world. However, improving decisions is a messy and difficult thing. For this reason, we have laid out a clear set of criteria for what constitutes good work. Our approach is inspired by many of the organizations and individuals we use as role models.

We believe that a good approach to creating social impact is SPICE: Socially conscious, Pragmatic, Inventive, Catalytic and Evidence-based. We use these criteria to evaluate ourselves, our work, the clients we choose to take on and the people we make part of our team. Read more about SPICE below:

Socially conscious

We create positive and fair outcomes for individuals, organizations and societies.

The outcomes that societies want to achieve are constantly being discussed and revised, always a work in progress. They are not defined from the outset or from the outside. For these outcomes to be sustainable, they must integrate societal, environmental and economic dimensions.

Pragmatic

We develop solutions that are practical, effective and attainable.

We are deeply committed to bringing our ideals to life. To do so, we let the problem be the guide for our attention. We are agnostic regarding approaches and dispassionate in our assessment of candidate solutions. This unwavering focus on the problem allows us to employ the full range of tools at our disposal, deploying the right ones for each context.

Inventive

We develop solutions that are not constrained by the current reality.

When no existing solution is adequate to the problem at hand, we must move from curation to creation. Success in these contexts requires a commitment to exploration and an openness to inspiration.

Catalytic

We develop solutions that spark rapid transition to a new paradigm.

When we reach a tipping point, a small nudge sparks a change from one equilibrium state to another. By starting small and iterating quickly, we manage the change in a deliberate and responsible manner, ensuring that the catalytic reaction is positive when unleashed at scale. We can also help manage the journey to the tipping point, creating pre-conditions for catalytic projects to take off.

Evidence-based

We develop solutions that use evidence as a compass.

We are deeply committed to using evidence to guide our actions. We build evidence in-house through robust experimentation, and integrate our findings into a wider body of knowledge, coming from many people and many places. This cohesive landscape of insights allows us to triangulate the best course of action.

Internship

A little bit about us

The Decision Lab is a socially-conscious applied research firm. We provide consulting services to some of the largest organizations in the world, carry out research in priority areas, and run one of the largest publications in applied behavioral science. In the past, we have helped organizations such as the Gates Foundation, Capital One, and the World Bank solve some of their thorniest problems using scientific thinking.

 

EXAMPLES OF THINGS WE DO

 

Why this role is important for TDL

We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. Our editorial staff is at the front line of bridging this gap.   Qualified individuals will play a critical role in democratizing behavioral science by producing accessible, engaging, and thought-provoking written work. An ideal candidate is an excellent writer, preferably with some editorial experience. 

We are looking for bright, capable and curious candidates with a good grasp of behavioral science (from points of view that may include behavioral economics, psychology, neuroscience, sociology, ethnography, etc.) who are eager to communicate scientific evidence as practical and digestible content, and to translate behavioral theory into applied interventions that create better outcomes for real people. 

What you will work on

This internship is an opportunity to get hands-on experience working in a fast-paced, dynamic environment, with elements of editorial and consulting work. As an intern, you will not be making photocopies or taking coffee orders (though we do have an epic coffee machine, which can be habit-forming). Rather, you will be an essential part of our team on both sides of the business: content creation and consulting work. The exact balance of these two aspects of your job will depend on your particular skill set and professional goals, as well as on project demands at the time of your employment.

On the content side, you will play a key role in our efforts to communicate cutting-edge behavioral science content to our vast audience through various channels. Your job will consist of working with TDL’s editorial team on a wide array of projects, with the goal of communicating challenging ideas in behavioral science to a wide audience. 

On the consulting side, you will assist senior members of the team in their work with clients across a diverse range of industries, helping organizations to incorporate behavioral insights into their everyday work. You may be tapped to assist with everything from desk research and literature reviews, to original research, to contributing to final deliverables.

Baseline qualifications include:

  • Native-level fluency in English
  • Familiarity with behavioral economics concepts (biases, heuristics, frameworks) 
  • Academic and/or work experience within the domain of behavioral science, economics, psychology, philosophy, or other related fields
  • Exceptional copywriting, editorial and communication skills

Please note that a number of the intern positions are funded by the Federal Government’s Canada Summer Jobs program, which is subject to certain eligibility criteria. Candidates fitting the following criteria will be eligible for those roles:

  • Between 15 and 30 years of age at the start of employment (tentatively scheduled to start by June 1, 2022);
  • Canadian citizen, permanent resident, or granted refugee protection under the Immigration and Refugee Protection Act for the duration of employment; and
  • Holding a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Specific duties may include:

  • Writing & editing website content 
  • Developing & launching new forms of content
  • Assisting with social media & other marketing efforts
  • Copyediting & proofreading internal and client-facing documents
  • Conducting desk research (e.g. literature reviews)
  • Assisting with original research, including data collection and analysis 
  • Supporting product development, testing, and iteration

About the role

  • 40 hrs/week, for 10–12 weeks
  • $15 CAD/hr on a contractual basis

Application Instructions

Do you feel like this role is right for you? If so, please send us your CV, a cover letter and an example of a past project you are proud of. The project should demonstrate your familiarity with behavioral science,  your writing ability, your editorial experience, or your experience contributing to consulting projects. Please send your application directly to careers@thedecisionlab.com.

 

More About The Decision Lab

EQUAL OPPORTUNITY EMPLOYER

The Decision Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable law.

OUR VALUES

As a social enterprise, we have a deep-rooted belief that better decisions make a better world. However, improving decisions is a messy and difficult thing. For this reason, we have laid out a clear set of criteria for what constitutes good work. Our approach is inspired by many of the organizations and individuals we use as role models.

We believe that a good approach to creating social impact is SPICE: Socially conscious, Pragmatic, Inventive, Catalytic and Evidence-based. We use these criteria to evaluate ourselves, our work, the clients we choose to take on and the people we make part of our team. Read more about SPICE below:

Socially conscious

We create positive and fair outcomes for individuals, organizations and societies.

The outcomes that societies want to achieve are constantly being discussed and revised, always a work in progress. They are not defined from the outset or from the outside. For these outcomes to be sustainable, they must integrate societal, environmental and economic dimensions.

Pragmatic

We develop solutions that are practical, effective and attainable.

We are deeply committed to bringing our ideals to life. To do so, we let the problem be the guide for our attention. We are agnostic regarding approaches and dispassionate in our assessment of candidate solutions. This unwavering focus on the problem allows us to employ the full range of tools at our disposal, deploying the right ones for each context.

Inventive

We develop solutions that are not constrained by the current reality.

When no existing solution is adequate to the problem at hand, we must move from curation to creation. Success in these contexts requires a commitment to exploration and an openness to inspiration.

Catalytic

We develop solutions that spark rapid transition to a new paradigm.

When we reach a tipping point, a small nudge sparks a change from one equilibrium state to another. By starting small and iterating quickly, we manage the change in a deliberate and responsible manner, ensuring that the catalytic reaction is positive when unleashed at scale. We can also help manage the journey to the tipping point, creating pre-conditions for catalytic projects to take off.

Evidence-based

We develop solutions that use evidence as a compass.

We are deeply committed to using evidence to guide our actions. We build evidence in-house through robust experimentation, and integrate our findings into a wider body of knowledge, coming from many people and many places. This cohesive landscape of insights allows us to triangulate the best course of action.

Consultant

A little bit about us

The Decision Lab is a socially-conscious applied research firm. We provide consulting services to some of the largest organizations in the world, carry out research in priority areas and run one of the largest publications in applied behavioral science. In the past, we have helped organizations such as the Gates Foundation, Capital One and the World Bank solve some of their thorniest problems using scientific thinking.

EXAMPLES OF THINGS WE DO

Why this role is important for TDL

We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. The Consultant role is at the front line of bridging this gap. This means that we look for bright, capable and curious candidates with a strong grasp of behavioral science concepts (from the point of view of behavioral economics, psychology, neuroscience, sociology, etc.) who have a thirst for translating evidence (be it desk research, experiments or analytics) into practical and valuable solutions and content for private clients or public consumption.

Why this role is great for you

The Decision Lab is a place where you can learn to use evidence-based approaches to solve diverse & complex challenges. You will work alongside intelligent & free-thinking colleagues who lead with optimism, pragmatism and empathy. Rather than reusing the same behavior change frameworks, TDL develops custom solutions – this means that in addition to being evidence-based, your role will be fundamentally creative and you will have the opportunity to evolve and express your thinking in the work you do. Our team members help and empower each other and we have a rich set of tools and frameworks that you will be exposed to, but you will ultimately be responsible for your work – past hires tell us they are surprised to what extent they are able to take intellectual ownership of the projects they work on.

What you’ll be working on

  • Uncovering and challenging client assumptions, intuitions and prior knowledge
  • Performing desk research, data analysis and stakeholder interviews to understand and document the project context
  • Finding and synthesizing relevant research across behavioral science-related fields
  • Leveraging established frameworks to better understand the precursors of the targeted behavior
  • Adapting proprietary and third-party data gathering instruments to uncover barriers associated with these precursors
  • Conducting randomly controlled trials in both laboratory and field settings
  • Generating hypotheses and validating them through targeted fieldwork
  • Analyzing and synthesizing qualitative and quantitative findings to answer core questions
  • Prioritizing findings and distilling key insights by collaborating with other consultants and directors to produce client-facing deliverables
  • Presenting findings to internal and client stakeholder groups
  • Producing reports that highlight key insights in user-friendly ways
  • Participating in project pitches, guiding Associates and others in performing the necessary research
  • Collaborating with the content team to support publication efforts

What we are looking for

We are looking for a candidate with professional experience in management consulting, behavioral science or psychology, or an MSc. in a related field.  Key attributes of the ideal candidate include:

  • Experience: 2+ years experience in a top management consulting firm or in a boutique firm at the intersection between strategy, psychology and consulting and have demonstrated repeated successes in connecting these worlds; familiarity with behavioral economics concepts (biases, heuristics, frameworks) is a plus
  • Analytic Rigor: You have an obsession with data and are keen on using rigorous testing to decide what the right course of action is rather than relying on intuition; good grasp of qualitative and quantitative methods, experimental design and statistics is a plus
  • Design Thinking Mindset: You are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration
  • Business Sense: You are a holistic, strategic thinker who constantly connects the dots between ideas, problems, organizations, and how ethical & sustained impact can be achieved; strong verbal & written skills are a must
  • Culture: You are an independent thinker comfortable working in an often ambiguous and dynamic environment

About the role

  • Type: Both permanent and contractual positions available (6m)
  • Salary: $55K – $82.5K CAD (base salary of $55K CAD + performance bonus of up to 50%) plus additional compensation potential via participation in organizational success bonus
  • Work general takes place on-site at our sunny Saint-Henri office – we’re located 5 minutes from downtown, overlooking a canal, have the best coffee in the city and access to kayak & bike paths
  • Possibility of remote work until Covid-19 situation is resolved (or on a permanent basis if required for the right candidate)
  • Seniority level and responsibility for this role scale based on candidate experience, on a case-by-case basis.

Applications Instructions

Do you feel like this role is right for you? If so, please send us your CV, cover letter and an example of a past project you are proud of – to help us understand why this would be a good fit. You can send your application to careers@thedecisionlab.com.

 

Continue reading “Consultant”

Senior UX Designer

Join us on our mission to change the world through better decisions

 

A little bit about us

The Decision Lab is a behavioral science consultancy dedicated to creating social good by helping individuals, organizations and governments make better decisions. Through research, analysis and product design, we help organizations such as the Bill and Melinda Gates Foundation, Capital One and the World Bank solve thorny problems and build impactful evidence-based digital products.

 

Why this role is important for TDL

We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. The Senior UX Designer role is at the front line of bridging this gap. This means that we look for bright, capable and curious candidates with a strong grasp of UX principles, excellent design skills and a familiarity with behavioral science concepts (from the point of view of behavioral economics, psychology, neuroscience, sociology, etc.) who have a thirst for translating evidence (be it desk research, experiments or analytics) into digital product features.

As a UX Designer, you will work on exciting and impactful projects from day one. You will collaborate with our team of directors, designers and researchers to create and improve products for some of the largest organizations in the world. In many cases, this means collaborating with clients to understand and diagnose product issues, translate them into behavioral terms, identify potential solutions, wireframe them, then create a design language for bringing them to life. 

 

Why this role is great for you

The Decision Lab is a place where you can learn to use evidence-based approaches to solve diverse & complex challenges. You will work alongside intelligent & free-thinking colleagues who lead with optimism, pragmatism and empathy. Rather than reusing the same behavior change frameworks, TDL develops custom solutions – this means that in addition to being evidence-based, your role will be fundamentally creative and you will have the opportunity to evolve and express your thinking in the work you do. Our team helps and empowers each other and we have a rich set of tools and frameworks that you will be exposed to, but you will ultimately be responsible for your work – past hires tell us they are surprised to what extent they are able to take intellectual ownership of the projects they work on.

Examples of the things we do

 

What you’ll be working on

  • Own the design process from start to finish, including: Wireframing, coordinating with the designer, working with the client to consolidate and action feedback, walking client through mockups and or/wireframes
  • Running design workshops or working sessions with the client and relevant stakeholders to flesh out the proposed user experience and features
  • Interface with other team members (Research Director, Managing Directors, Consultants) and external contractors (developers) to guide the creation of the product based on the specifications;
  • Create original graphic designs (e.g. images, sketches and tables)
  • Create original creative overlay and design languages (fonts, colors, spacing, layouts, etc.)
  • Design graphic user interface elements, like menus, tabs and widgets
  • Apply UX principles and behavioral science to identify key barriers and drivers of desired user behaviors
  • Identify clear and measurable metrics to track the success of the product
  • Based on behavioral science frameworks and research (conducted by the entire team), develop a deep understanding of specific experiences, identify and fill UX gaps and generate new ideas to improve expereince
  • Develop UI mockups and prototypes that clearly illustrate how products, sites or specific parts of digital tools function and look like
  • Develop assets based on evidence gathered through desk research, surveys and product testing

 

What we are looking for

We are looking for a candidate with at least 5+ years of professional experience in UX and graphic design. The ideal candidate will also be passionate about the behavioral sciences and genuinely curious about how they can be applied to create impact through digital products. Key attributes of the ideal candidate include:

  • Experience: you have 5+ years experience sitting at the intersection between UX, strategy and design and have demonstrated repeated successes in connecting these worlds to create and improve digital products. Since part of the role will be client-facing, you should also have experience interfacing directly with senior clients and be able to effectively articulate the UI/UX rationale behind certain decisions. Given the focus of our current work portfolio, we are also looking for someone who has deep expertise in mobile UI/UX. 
    • Bonus: You have specific experience working in the health space, or designing with specific populations or groups in mind (e.g. youth, older populations, designing for equity)
  • Master of Tools: You master tools such as Figma, Sketch, Illustrator
  • Design Expertise: you have a strong portfolio of digital products designs (mockups, wireframes, journeys) and a passion for modern, minimalistic design languages
  • Research Focus: you have an obsession with data – this means tapping into existing research (including resources such as peer-reviewed studies on Google Scholar)  as well as setting up proper data instrumentation to track desired behaviors related to the product’s goals.
  • User Journey Focus: you have a deep understanding of user personas, customer journey mapping and applying behavioral science to make both of these more evidence-based
  • Engineering Mindset: you have an engineering mindset – focused on application rather than theory and eager to dive into tinkering, creating, testing and reiterating solutions.
  • Experimentation Rigor: you are keen on using rigorous testing to decide what the right course of action is rather than relying on intuition.
  • Design Thinking: you are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration.
  • Culture: you are comfortable working in an ambiguous and dynamic environment and comfortable with non-hierarchical organizations.

About the role

  • 3m contract role with the possibility of renewal and/or permanent position
  • Salary: 6-10K CAD/month
  • Remote position (with at least 80% overlap with Montreal timezone)

Applications Instructions

Do you feel like this role is right for you? If so, please send the following to careers@thedecisionlab.com.:

  • your CV and cover letter and
  • your portfolio
  • ONE example of a past project you are proud of – to help us understand why this would be a good fit

Continue reading “Senior UX Designer”

Staff Writer

Join us on our mission to change the world through better decisions

 

A little bit about us

The Decision Lab is a behavioral science consultancy dedicated to creating social good by helping individuals, organizations and governments make better decisions. With over 1,000,000 online engagements per year, 12,000 newsletter subscribers, and over 60 contributors and staff writers, our audience is composed of thought leaders from a variety of industries and functions. Through research, analysis, and product design, we help organizations such as the Bill and Melinda Gates Foundation, Capital One and the World Bank solve thorny problems and build impactful evidence-based digital products.

We believe that democratizing the availability of and access to content that can be used by industry practitioners is a critical part of this mission because it equips researchers and practitioners with the tools to apply evidence-driven insights.

Examples of the things we do

The position

TDL was created with the vision of bridging the gap between behavioral science research and application. A core part of our mission is to create content that highlights important and often unnoticed research and provides actionable and applied takeaways. Staff writers are responsible for locating, synthesizing, and writing about new cutting edge research in behavioral science, behavioral economics, and psychology. In particular, a successful staff writer will be heavily focused on the application of this research in the sectors where it can be most impactful.

Why this role is important for TDL

We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. The staff writer role is at the front line of bridging this gap. This means that we look for bright, capable, and curious candidates who possess a strong grasp of behavioral science concepts (from the point of view of behavioral economics, psychology, neuroscience, sociology, etc.) and have a thirst for translating evidence (be it academic papers, experiments, or analytics) into applied insights.

Why this role is great for you

The Decision Lab is a place where you can learn to apply evidence-based approaches to solving diverse & complex challenges in the realm of behavioral science. You will be a part of a team of intelligent & free-thinking colleagues who lead with optimism, pragmatism, and empathy. You will have the opportunity to research and disseminate the latest behavioral science insights to a wide audience of academics, business leaders, and public sector individuals.

Qualifications

TDL’s publication is looking for an experienced, engaging staff writer who is looking to demonstrate thought leadership in the field of applied behavioral science.

Beyond that, we are looking for someone who is creative in their approach to applying old research to new and emerging problems in a wide variety of sectors.
  • Academic and/or work experience related to applying research within the domain of behavioral science
  • Exceptional writing ability
  • The ability to translate academic research in the field of behavioral science into clear and engaging articles for a wide audience
  • Strong communication skills
  • Independent thinking and ability to work within a rigorous, deadline-driven structure
  • Familiarity with behavioral economics concepts (biases, heuristics, framework)
  • Demonstrated interest in empirical behavioral research

About the role

  • Part-time, volunteer-based position
  • A commitment of approximately 10 hours per week (minimum of 2 articles per month at a minimum of 600 words per article)
  • Fully remote and flexible working hours

How to apply

Please email your CV, an article pitch, and any sample of your previous writing that best demonstrates your ability to write clear and engaging content (preferably an article from a journal or publication as opposed to an academic essay) to editor@thedecisionlab.com.

Your pitch must include the following:

1. A proposed headline. Essentially, how would you distill your proposed article topic into one line?

2. 100-200 words explaining:

    • What area of research your topic is related to
    • What new insights you’ll be providing or synthesizing
    • Why someone would want to read about this topic (here’s your chance to explain why this article is important from an applied perspective)

3. At least two sources of academic research that you’re planning on basing your article around. Include these with proper citations (APA preferred).

Please note that due to a high volume of applications, only successful candidates will be contacted.

If you are interested in writing for us on a less formal basis, please check out our content submissions page for more information on how to submit a single article.

About The Decision Lab

EQUAL OPPORTUNITY EMPLOYER

The Decision Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable law.

 

OUR VALUES

As a social enterprise, we have a deep-rooted belief that better decisions make a better world. However, improving decisions is a messy and difficult thing. For this reason, we have laid out a clear set of criteria for what constitutes good work. Our approach is inspired by many of the organizations and individuals we use as role models.

We believe that a good approach to creating social impact is SPICE: Socially conscious, Pragmatic, Inventive, Catalytic and Evidence based. We use these criteria to evaluate ourselves, our work, the clients we choose to take on and the people we make part of our team. Read more about SPICE below:

 

Socially conscious

We create positive and fair outcomes for individuals, organizations and societies.

The outcomes that societies want to achieve are constantly being discussed and revised, always a work in progress. They are not defined from the outset or from the outside. For these outcomes to be sustainable, they must integrate societal, environmental and economic dimensions.

 

Pragmatic

We develop solutions that are practical, effective and attainable.

We are deeply committed to bringing our ideals to life. To do so, we let the problem be the guide for our attention. We are agnostic regarding approaches and dispassionate in our assessment of candidate solutions. This unwavering focus on the problem allows us to employ the full range of tools at our disposal, deploying the right ones for each context.

 

Inventive

We develop solutions that are not constrained by the current reality.

When no existing solution is adequate to the problem at hand, we must move from curation to creation. Success in these contexts requires a commitment to exploration and an openness to inspiration.

 

Catalytic

We develop solutions that spark rapid transition to a new paradigm.

When we reach a tipping point, a small nudge sparks a change from one equilibrium state to another. By starting small and iterating quickly, we manage the change in a deliberate and responsible manner, ensuring that the catalytic reaction is positive when unleashed at scale. We can also help manage the journey to the tipping point, creating pre-conditions for catalytic projects to take off.

 

Evidence-based

We develop solutions that use evidence as a compass.

We are deeply committed to using evidence to guide our actions. We build evidence in-house through robust experimentation, and integrate our findings into a wider body of knowledge, coming from many people and many places. This cohesive landscape of insights allows us to triangulate the best course of action.