Price framing and consumer decisions for personal loans

Framing Effect and Consumer Protection
Intervention Consumer Protection

How presenting financial costs impacts decision making

Intervention Description

The Economic and Social Research Institute (ESRI) and one of PRICE Lab’s funding bodies aimed to understand how price framing affects consumer decision making regarding personal loans. Experiment participants were asked to choose between loan options. Whether information on monthly repayments, annual percentage, or simple financial costs was presented significantly impacted choices. Consumers were more likely to opt for longer loans if offered monthly repayments. Participants placed significant weight on the information they were given.