Leaders often expect that positive changes will easily take hold within their organization. But this overlooks the behavioral side of things.
Hyper-personalization: The Silver Bullet to Success in Digital Banking
In order to meet customer expectations, banks must ramp up their personalization efforts on their digital products.
This is Personal: The Do’s and Don’ts of Personalization in Tech
Personalization is the biggest trend in tech, and an omnipresent force in consumers' lives. But not all personalization is created equal.
Join the Club: The Science Behind the Rise of Clubhouse
Initially a favorite of Silicon Valley types, the audio-based social network is now exploding in popularity. Why are we so drawn to Clubhouse?
Dr. Mitesh Patel on Nudging, Tech, and Health Care
The head of the Penn Medicine Nudge Unit tells us about nudges in health care, implementing behavioral interventions at scale, and more.
Spinning a Web: Trust and Autonomy on Social Media
Social media platforms' manipulation of their users fuels anxiety and dependent behavior. Dynamic consent is one possible solution.