Why do we buy insurance?
Loss-aversion
, explained.What is loss aversion?
Loss aversion is a cognitive bias where the emotional impact of a loss is felt more intensely than the joy of an equivalent gain.
Where this bias occurs
Imagine finding $10 on the street. You'd probably feel pretty happy—then shove it in your pocket and move on with your day.
But what if you accidentally dropped $10 somewhere? If you're like most people, the overwhelming disappointment from this loss will probably be far greater than the joy you experienced after picking up the same $10 bill.
This disproportionate reaction can be explained by loss aversion, a cognitive bias where the pain we experience from losing far outweighs the perceived benefits of acquiring the same amount. This concept is most commonly applied to money, as in the example above, but also extends to a wide array of circumstances—such as losing time, social status, sentimental possessions, or even opportunities.
But how big, exactly, is the emotional difference between losing and gaining? According to the original research conducted by Daniel Kahneman and Amos Tversky, the pioneers of loss aversion, the torment of a loss can be psychologically twice as powerful as an equivalent gain.1 This discrepancy often motivates the choices we make, leading us to cling to what we already have rather than try to acquire new objects or opportunities. Simply put, it’s better not to lose $10 than to find $10.
The concept of loss aversion is a staple in Tversky and Kahneman’s Prospect Theory as well as relevant in a variety of fields, including cognitive psychology, decision theory, and behavioral economics.
Related Biases
Individual effects
Loss aversion can significantly impair our decision-making. As humans, we possess a natural tendency to avoid incurring loss. However, this fear can prevent us from taking even well-calculated risks with potential worthwhile returns.
Financial Decisions
Loss aversion is particularly pertinent to how we spend and manage our money. Financial decisions can have widespread impacts on many realms of our lives. This means that if we fail to make sound, calculated decisions with our finances, our choices can be detrimental.
For instance, an individual is usually less likely to buy a stock if there is a risk of losing money, even though the reward potential is high. Notably, loss aversion bias grows stronger as the stakes of choice grow higher.2 This can lead people to hold onto failing investments for too long or to avoid potentially lucrative opportunities due to the fear of failure. Additionally, loss aversion can cause individuals to prioritize short-term security over long-term financial growth, which can backfire later down the road. (This is often referred to as myopic loss aversion.)
Social Interactions
Loss aversion can also sway our interactions with others. Thanks to this bias, we might become overly concerned with preserving old relationships—such as with childhood friends or long-term partners—even if these individuals no longer bring us the joy they once did. However, the thought of cutting ties or ending things may be too terrifying to even dwell on. Meanwhile, we may see less value in fostering new connections—despite their potential to grow into lasting relationships that make us happier in the long run.
Not only does loss aversion sway who we interact with but how we choose to interact with them. Imagine your best friend invites you to a party at the last minute. Although you have a pile of laundry to do, dozens of emails to answer, and a big presentation early the next morning, you might still decide to go—afraid of missing out on the crazy stories you’re sure to hear in the following weeks. After all, all your friends are supposed to be there!
The above scenario is a classic example of the fear of missing out, much more commonly referred to as “FOMO.” This all-too-familiar feeling stems from regret aversion, or our tendency to do things with the primary goal of avoiding the later disappointment of having not done them. In this way, we can see how we might engage in social interactions, simply with the fear of missing out on them in mind. Meanwhile, the equivalent gains that we could have instead—such as a good night’s rest—don’t feel nearly as valuable (even though they might the next morning!).
Career Moves
Loss aversion can also play a significant role in our approach to career changes. The anxiety surrounding losing the security of a current job often outweighs the potential benefits of pursuing new opportunities, even when they could lead to greater satisfaction or growth. For instance, many people hesitate to leave a stable position for a new role that offers better pay, advancement, or alignment with their passions due to the uncertainty and risk associated with change. This reluctance can cause individuals to remain in jobs that no longer fulfill them, simply to avoid the discomfort of stepping into the unknown.
Moreover, the longer someone stays in a particular role, the stronger this bias can become, as they accumulate more experience, connections, and benefits that they fear losing. This can lead to a self-reinforcing cycle where fear of loss traps individuals in their current circumstances, preventing them from exploring new career paths that could ultimately lead to greater personal and professional fulfillment.
In this way, loss aversion can limit the potential for personal growth and career advancement, as the comfort of the known often outweighs the allure of the unknown.
Systemic effects
Loss aversion can prevent individuals, corporations, and even entire nations from making risky decisions when addressing complex challenges. Though avoiding danger is important, this mentality might prevent us from implementing innovative solutions.
Organizational Decision-making
Loss aversion plays a crucial role in how organizations make decisions, often leading to a conservative approach that prioritizes risk avoidance over potential gains. Companies might shy away from innovative projects or strategic changes, fearing the potential loss of resources, market share, or reputation. This bias can result in missed opportunities, as the focus on the impact of losses overshadows the potential benefits of taking calculated risks.
However, savvy organizations can also leverage loss aversion to their advantage. For example, companies might structure employee incentives to highlight the potential loss of bonuses or benefits if specific performance targets are not met. This approach can be more motivating than offering additional rewards, as employees are often more driven by the desire to avoid loss than by the prospect of gaining something new.
Additionally, organizations might use loss aversion in negotiations, emphasizing the drawbacks of not reaching an agreement rather than the potential benefits of a deal. By framing decisions in terms of what could be lost, rather than what could be gained, companies can influence stakeholders, clients, and even competitors to act in ways that align with their strategic objectives.
In summary, loss aversion can both limit and empower organizations, depending on how it is understood and applied in decision-making processes.
Marketing Schemes
Marketers frequently leverage loss aversion by offering trial periods, rebates, and limited-time offers. These tactics allow consumers to integrate a product into their daily lives, making the thought of giving it up feel like a significant loss. Once accustomed to a software or service, people often hesitate to cancel or downgrade, even when costs outweigh the benefits, because the idea of losing access is emotionally challenging.
Loyalty programs and reward schemes further exploit this bias. As consumers accumulate points or benefits, the fear of losing these rewards prompts continued engagement and spending, fostering brand loyalty. Additionally, marketers use scarcity and urgency—through phrases like "limited time offer" or "only a few left"—to heighten the sense of potential loss, driving quicker purchasing decisions.
In essence, loss aversion is central to many marketing strategies, subtly influencing consumer behavior by tapping into the human tendency to avoid loss. This psychological drive often compels people to make choices that prioritize avoiding perceived losses over more rational economic decisions.
Insurance
Loss aversion is commonly used by organizations when trying to sell their products. This is seen with insurance companies whose business models rely on individuals’ need for security and their desire to avoid losses and risks. On insurance websites, there is typically a long list of unlikely and costly outcomes that individuals may encounter if not properly insured.14 Reading these unfortunate events primes us toward recognizing losses and trying to avoid them by purchasing insurance coverage.
Additionally, these large insurance companies want customers to focus on significant and looming potential losses while forgetting the small but constant payments they would need to commit to get insurance coverage. Loss aversion can explain the need to commit to insurance plans, even if the losses outlined in the plans are unlikely to occur.
Why it happens
The basis of loss aversion results from three coinciding components: our neurological makeup, socioeconomic factors, and cultural background.
Our brains
Three specific brain regions become activated in situations involving loss aversion.
The amygdala is the part of our brain that primarily processes fear, creating an automated, pre-conscious sense of anxiety when we detect danger. Loss aversion also activates the amygdala, which explains why our visceral reaction to danger, such as seeing a spider or snake, is so similar to our visceral reaction to loss, such as losing money or possessions. Both situations stimulate the release of hormones like adrenaline and cortisol, energizing us to protect ourselves and avoid getting hurt. This overlap explains why loss aversion is so hard to resist: our brains and bodies are automatically programmed to be scared of loss!5
The second brain region engaged by loss aversion is the striatum, which is responsible for calculating prediction errors and anticipating events. Although the striatum shows increased activity when we experience both losses and their equivalent gains, it lights up even more for losses.6 This unbalanced reaction suggests that the striatum helps us avoid losses rather than motivating us to seek gains.
Finally, our brain’s insula area reacts to disgust, working with the amygdala to encourage us to avoid certain types of behavior. Neuroscientists have noted that the insula region also lights up when responding to a loss. The higher the prospect of loss, the more activated the insula becomes compared to an equivalent gain, potentially explaining why we are so repulsed by losing out.7
Though there are many other parts of the brain that contribute to this cognitive bias, these three regions are vital to understanding the neural basis behind how we process and respond to loss. The strength of these regions in each person may determine the level to which we experience this bias, offering one explanation for highly loss-averse individuals.5
Socioeconomic factors
Socioeconomic factors also play an essential role in one’s individual disposition to loss aversion bias, such as their placement within a social hierarchy. Ena Inesi, an Associate Professor of Organizational Behavior at the London School of Economics, found that powerful people are less loss-averse because their status and network place them in a privileged position to handle a loss if it should incur.8 As a result, these individuals give less weight to losing out than the average person since it is a less risky endeavor for them. To no surprise, Inesi’s research also suggests that powerful individuals value gains more than others, further explaining why they are success-driven rather than failure-deterred.8
Wealth also plays an important role in our inclination toward loss aversion. Like powerful people, wealthy people typically have an easier time accepting losses they incur due to additional financial resources. But interestingly enough, their levels of loss aversion may be modified by how wealthy their social environment is as well.
One study in Vietnam revealed that wealthier villages were overall less loss-averse than poor villages. Those with higher mean incomes situated in affluent areas were more willing to take risks in particular.8 However, wealthy individuals who lived in poor environments were more likely to fear losing out than poor individuals who lived in wealthy environments.9 These findings suggest that our level of loss aversion may be just as determined by the financial well-being of the people surrounding us as our own.
In short, a complex combination of personal and environmental socioeconomic traits determines our willingness to make decisions under risk.
Culture
Cultural background has been linked to how loss-averse an individual may be. A study conducted by Mei Wang surveyed groups from 53 different countries to understand how different cultural values affect one’s perception of losses compared to gains. The group discovered that people from Eastern European countries tended to have the highest measures of loss aversion, while people from African countries had the least.10
One explanation for this variation among cultures lies in the difference between collectivist and individualist cultures. Those from collectivist cultures who value closer social connections may be less loss-averse because they can rely on their friends, family, and community for support if they make a poor decision.11 This support system helps individuals take risks without feeling losses as intensely. On the other hand, those from individualistic cultures who do not value close relationships lack the same social safety net as their collectivist counterparts.
Why it is important
Many of the most important decisions an individual will face will require incurring potential losses in hopes of future gains. Although avoiding risky choices can be useful in many situations, it can discourage people from logically evaluating situations when the fear of losing out is too intense. Loss aversion prevents people from making the best decisions possible to avoid failure. In reality, the real failure may be missing out on opportunities such as accepting a new job offer or buying a new house that could improve one’s overall well-being, even at the expense of a temporary loss.
How to avoid it
Loss aversion is a natural human tendency that exists to keep us from incurring losses. That being said, it is essential to know how to avoid loss aversion to prevent it from influencing our decisions, especially when there are potential gains to be made. There are two main strategies we can use to fight back against this bias: framing and putting loss into perspective.
Framing
The way that a transaction is framed can significantly influence an individual’s perception of loss aversion. Phrasing a question as a loss may increase loss aversion, while phrasing that same question as a gain may reduce loss aversion, leading to a more calculated response.12 When proposing a transaction, try framing the options in a way that highlights the potential benefits that can be achieved, rather than emphasizing the risks.
Putting Loss into Perspective
A simple way to tackle loss aversion is to ask ourselves what the worst outcome would be if the course of action was taken. Usually, this helps us put loss and the strong associated feelings with it into perspective. This way, we can get over our fears and better rationalize if it is worth making decisions under risk.
How it all started
The concept of loss aversion was first identified and studied by cognitive mathematical psychologist Amos Tversky and his associate Daniel Kahneman, two influential figures in behavioral economics.1 Although they first coined the term in 1979 in a landmark paper on subjective probability, it was more notably described in 1992 when outlining a critical idea behind this bias: people react differently to negative and positive changes. More specifically, Tversky and Kahneman’s research demonstrated that losses are twice as powerful compared to their equivalent gains, a foundational concept of prospect theory.13
Prospect theory is a descriptive model that explains how individuals decide between and estimate the perceived likelihood of different options. For example, individuals might agree to pay for a likely smaller cost instead of a potentially greater but much less likely cost. This decision is due to loss aversion encouraging an individual to avoid taking any financial risks.
How it affects product
As with any product, loss aversion impacts our inclination—or lack thereof—to purchase new digital devices. When your phone stops working, companies urge you to buy the newest model. However, the most recent model often means the most expensive model, making us hesitate before immediately making the purchase.
Loss aversion may encourage you to settle for the same model as before to avoid spending any more than necessary. In fact, some of us may even be tempted to buy a refurbished model to spend the least amount possible. However, this option will only save you money in the short term. Before you know it, this used phone will die, bringing you back to square one.
In this case, technology companies might be right. Brand new devices can be more worthwhile than older ones, despite what our loss aversion might tell us.
Loss aversion and AI
AI can help us avoid loss aversion in decisions. When we approach a dilemma, we evaluate our options with a tendency to overestimate losses and underestimate gains. Meanwhile, machine learning methods always approach dilemmas in the same way: making predictions based on fine-tuned statistical patterns. This formula grants gains and losses equivalent weights, allowing the software to accurately calculate our net benefit from following through with a choice.15 Of course, this doesn’t mean we should rely on ChatGPT for dictating every decision we make, but it can be a useful tool when we feel loss aversion clouding our judgments.
Example 1 – Taking financial risks
Examples of loss aversion are particularly notable when looking at financial decision-making. Based on this cognitive bias, it can be assumed that an individual will more heavily weigh potential costs and failures than potential benefits and rewards, especially when it comes to managing their own money.
When making investments, an individual typically focuses on the decision under risk rather than the potential gains. A common philosophy among stock traders is that once you have sold a stock, you should refrain from checking up on it. This is often said because many individuals become hyper-focused on investments that lose money while ignoring investments that make money.
Furthermore, this obsession with preventing loss can be seen when an individual is deciding whether to sell their house below the value they purchased it. Even though selling at that moment may be the best option and the largest amount of money an individual will receive for their purchase, people may be unwilling to make that financial decision as they perceive it as an overall loss.
Another example of loss aversion concerning financial decisions can be observed in the price sensitivity of people buying groceries. Daniel Putler’s study on behavioral economics looked at the correlation between the price of eggs and demand change. Between July 1981 and July 1983, Putler’s team noted that when there was a 10% increase in the price of eggs, the demand for eggs, in turn, dropped 7.8%. In contrast, when there was a 10% decrease in the price of eggs, the rise in demand was only 3.3%. This study exemplifies price sensitivity in response to loss aversion, with individuals influenced by additional spending more than potential savings.14
Example 2 – Innovative Solutions in Brazil
Before COVID-19, Brazil was already known worldwide for its ground-breaking tactics for solving pandemics. Compared to wealthier countries, Brazil faces unique constraints when attempting to contain outbreaks including poverty and insufficient funding.
That being said, Brazil had an ingenious solution to preventing the spread of mosquito-borne viruses, such as Zika, yellow fever, and dengue: genetic engineering. The same species of mosquitoes was modified to be all-male, not bite, and carry a self-destructive gene designed to kill them and all their progeny.3 This novel method was an extremely risky operation for Brazil to undertake that would have cost the country if it failed, but save millions of lives if it worked.
The project was a huge success, reducing mosquito larvae by 82% one year after the genetically modified mosquitoes were released and lowering the prevalence of dengue fever by 91%.4 If Brazil’s epidemiologists and politicians had possessed a higher degree of loss aversion, they might have never taken on this initiative and discovered this unique solution to a global problem.
Oxitec, the company that provided Brazil with mosquito technology, found a solution that is both more effective and eco-friendly than other traditional methods such as insecticides. Unfortunately, more risk-averse nations in Europe continue to lag in comparison to innovative nations like Brazil.4 Within the agriculture sector, Europe typically has a more conservative approach with outdated regulations. Even though these countries would greatly benefit from trying new and emerging technologies to address challenges with crop pests, their loss aversion encourages them to stick to the “safe” option instead: spraying pesticides.
Summary
What it is
Loss aversion is a cognitive bias that explains why individuals feel the pain of loss twice as intensively as the equivalent pleasure of gain. As a result of this, individuals tend to try to avoid losses in whatever way possible.
Why it happens
Loss aversion is an innate cognitive bias resulting from many factors including neurological makeup, socioeconomic status, and cultural background.
Example 1 - Why loss aversion prevents us from taking financial risks
Loss aversion is common in many instances of financial decision-making. When making investment decisions, selling assets, or purchasing groceries, loss aversion influences individuals and their fear of losing money.
Example 2 – Overcoming loss aversion for innovation
In Brazil, overcoming loss aversion led to the successful implementation of genetically modified mosquitoes to combat diseases like Zika and dengue. This innovative approach, which carried significant risks, ultimately resulted in a dramatic reduction in mosquito-borne illnesses, demonstrating how taking calculated risks can lead to groundbreaking solutions.
How to avoid it
Loss aversion bias can be avoided by both stressing potential gains and identifying worst-case scenarios to better evaluate our available options.
Related TDL articles
How Loss Aversion Affects Our Perceptions of Weight
In this article, Kaylee Somerville introduces a new phenomenon known as weight gain aversion. Just as we react more strongly to losing money than earning it, we also react more strongly to putting on weight than losing it, no matter how we feel about our original weight. Somerville exposes how aversion causes many common weight loss tactics like daily weigh-ins to fail and proposes healthier alternatives to counteract this bias and meet our fitness goals.
Loss Aversion and Carbon Pricing
This article outlines the role of loss aversion in impacting consumer attitudes and responses toward carbon pricing policies. Many previous studies have found that phrasing consumer tax reimbursements as an incentive increased positive feelings toward these regulations.